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Delivering during lunch break?
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<blockquote data-quote="soberups" data-source="post: 1157946" data-attributes="member: 14668"><p>Imagine for a moment that you have a 16 year old daughter who wants to start studying to get her learners permit and driver license.</p><p></p><p>Lets say you deliver to a DMV office, and while you are there you decide to pick up one of the free pamphlets that they give to young drivers to help them study for the test. You go to the brochure rack in front, only to discover that they are all out of the pamphlets you need. Looking around, you notice a whole stack of them on the countertop next to a DMV employee who is sitting 5 feet away from you reading a newspaper and drinking coffee. So...you go up to the counter and very politely ask the employee if she could please grab a pamphlet off of the stack and reach across the counter to hand it to you. How would <em>you</em> feel if her response was "I'm sorry sir, but I am on my break. Please take a number and wait in line; I will be able to hand you a pamphlet in exactly 12 minutes and 25 seconds when my break period is over." Would you feel that she was being fair or reasonable? Would it make a difference to you if she was polite? Would it make a difference to you if you knew she was a union employee with a contract that prohibited her from doing any work during her break? And would you really be OK with the idea of just standing there in silence and waiting for another 12 minutes during your own busy work day while both she and the free pamphlet you needed were literally within arms reach? Or would you just be pissed at her arrogance and laziness and total disregard for you as a customer?</p></blockquote><p></p>
[QUOTE="soberups, post: 1157946, member: 14668"] Imagine for a moment that you have a 16 year old daughter who wants to start studying to get her learners permit and driver license. Lets say you deliver to a DMV office, and while you are there you decide to pick up one of the free pamphlets that they give to young drivers to help them study for the test. You go to the brochure rack in front, only to discover that they are all out of the pamphlets you need. Looking around, you notice a whole stack of them on the countertop next to a DMV employee who is sitting 5 feet away from you reading a newspaper and drinking coffee. So...you go up to the counter and very politely ask the employee if she could please grab a pamphlet off of the stack and reach across the counter to hand it to you. How would [I]you[/I] feel if her response was "I'm sorry sir, but I am on my break. Please take a number and wait in line; I will be able to hand you a pamphlet in exactly 12 minutes and 25 seconds when my break period is over." Would you feel that she was being fair or reasonable? Would it make a difference to you if she was polite? Would it make a difference to you if you knew she was a union employee with a contract that prohibited her from doing any work during her break? And would you really be OK with the idea of just standing there in silence and waiting for another 12 minutes during your own busy work day while both she and the free pamphlet you needed were literally within arms reach? Or would you just be pissed at her arrogance and laziness and total disregard for you as a customer? [/QUOTE]
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Delivering during lunch break?
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