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<blockquote data-quote="vantexan" data-source="post: 1123968" data-attributes="member: 24302"><p>Because screwed over Express couriers will let them know. Do you think big volume shippers who pay Express rates want it delivered by Ground drivers who they could have selected for much less, especially with a new service charging a premium? To be clear, let's say a shipper sends a letter Express with a 1800 appointment. Say it costs with the premium $36 just for example's sake. City is within Ground's overnight zone, could have gotten it there for $5, albeit not with an appointment. But he sends it Express with an appointment to make customer happy then finds out from customer it was a Ground guy who delivered it anyways. Think he'll be thrilled with FedEx? Multiply that by potentially thousands of daily customers nationwide and word will get out just like it did about overbilling.</p></blockquote><p></p>
[QUOTE="vantexan, post: 1123968, member: 24302"] Because screwed over Express couriers will let them know. Do you think big volume shippers who pay Express rates want it delivered by Ground drivers who they could have selected for much less, especially with a new service charging a premium? To be clear, let's say a shipper sends a letter Express with a 1800 appointment. Say it costs with the premium $36 just for example's sake. City is within Ground's overnight zone, could have gotten it there for $5, albeit not with an appointment. But he sends it Express with an appointment to make customer happy then finds out from customer it was a Ground guy who delivered it anyways. Think he'll be thrilled with FedEx? Multiply that by potentially thousands of daily customers nationwide and word will get out just like it did about overbilling. [/QUOTE]
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