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Delivery place question - home deliveries
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<blockquote data-quote="dannyboy" data-source="post: 107906" data-attributes="member: 484"><p>Helen</p><p> </p><p>I have covered many routes where the previous driver left a package at a different location than before. Usually, but not always, it is called in as either a complaint or a concern, both of which go on the drivers record. Neither make the driver look good. And all the customer wanted to do was communicate.</p><p> </p><p>I would only use the 1800 number as a last resort.</p><p> </p><p>Helen, remember the game you used to play? Someone at one end of the line would whisper something into the next persons ear. Then that person whispers to the next and on and on. Until it comes to you, and then you repeat out loud what was passed on. Never ever was it the same thing that was originally intended to be whispered. Same holds true with getting the phone centers involved. No one there even knows much about what goes on in the real world of UPS.</p><p> </p><p>d</p></blockquote><p></p>
[QUOTE="dannyboy, post: 107906, member: 484"] Helen I have covered many routes where the previous driver left a package at a different location than before. Usually, but not always, it is called in as either a complaint or a concern, both of which go on the drivers record. Neither make the driver look good. And all the customer wanted to do was communicate. I would only use the 1800 number as a last resort. Helen, remember the game you used to play? Someone at one end of the line would whisper something into the next persons ear. Then that person whispers to the next and on and on. Until it comes to you, and then you repeat out loud what was passed on. Never ever was it the same thing that was originally intended to be whispered. Same holds true with getting the phone centers involved. No one there even knows much about what goes on in the real world of UPS. d [/QUOTE]
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