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Dell drops UPS, will use rivals
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<blockquote data-quote="scorned woman" data-source="post: 198326" data-attributes="member: 9722"><p>Will IBM be next. I'm a driver for UPS-SCS and have been for several years. Our on time delivery status is 99.5% But yet we were replaced by a company that is notorious for being late on pick-ups and deliveries. That company can't be making any money because if you are late on a delivery they won't pay you, but $.01. Did they hire this company knowing that they have a bad reputation and would have to pay them a small fraction for the work they do. It would seem to me that by hiring this company that they are only hurting themselves. What the hell has happened to quality service. It seems to me that price, now overrides quality. Isn't it true that no matter how big or small a business is that when you sacrifice quality for price you end up loosing. Is the big guys with deep pockets the ones to blame? And why is it that UPS-SCS can charge their customers for a % fuel charge but only will give their drivers a flat rate. For example lets say UPS_SCS charges their customers 15% but only give their independants $.63 if they go 10 miles or 1000 miles Is UPS-SCS telling their customers that they are handing down to their indepenant contractors and agents the fuel charge percentage. After all UPS_SCS isnt' paying the fuel cost for their independants and agents. It just doesn't seem right to me. Let me know what you think.</p></blockquote><p></p>
[QUOTE="scorned woman, post: 198326, member: 9722"] Will IBM be next. I'm a driver for UPS-SCS and have been for several years. Our on time delivery status is 99.5% But yet we were replaced by a company that is notorious for being late on pick-ups and deliveries. That company can't be making any money because if you are late on a delivery they won't pay you, but $.01. Did they hire this company knowing that they have a bad reputation and would have to pay them a small fraction for the work they do. It would seem to me that by hiring this company that they are only hurting themselves. What the hell has happened to quality service. It seems to me that price, now overrides quality. Isn't it true that no matter how big or small a business is that when you sacrifice quality for price you end up loosing. Is the big guys with deep pockets the ones to blame? And why is it that UPS-SCS can charge their customers for a % fuel charge but only will give their drivers a flat rate. For example lets say UPS_SCS charges their customers 15% but only give their independants $.63 if they go 10 miles or 1000 miles Is UPS-SCS telling their customers that they are handing down to their indepenant contractors and agents the fuel charge percentage. After all UPS_SCS isnt' paying the fuel cost for their independants and agents. It just doesn't seem right to me. Let me know what you think. [/QUOTE]
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