Last time I submitted a sales lead, I gained 50 air on delivery and 50 on pick up, but the customer service sales person got the money, I got the OT. This week thus far, I have been no later than .79, if that matters, and .33 has been in loading my truck which we do not code out. I have had 9.53, 9,59 dispatches. Today, the charged me with a concern for a missed pu, even though it clearly shows I was there at 4:20 and scanned air. Instead of sending me an OCA which this company does all the time, as they process stuff late, some yahoo in the phone ctr, didnt do that, he sent a concern. I was overloaded with go back to x compnay, you missed air, you have a concern, what happened, why didnt you go there.
Good Lord, can someone besides me learn to do the job.