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Desperate to find a package...
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<blockquote data-quote="LostCustomer1" data-source="post: 981150" data-attributes="member: 41846"><p>Hi Everyone, the great news is that the package was in fact delivered yesterday, 6/7, ultimately 2 days late for a NDA.</p><p></p><p>The odd thing is not only was the package marked with the recipient being closed less than an hour after I opened a tracer and had a manager call the depot, but then the tracking shows delayed for security check. I made another call and talked with a manager at customer service and they basically agreed with me that someone didn't know what they were doing and the messages were essentially false. They immediately processed my service refund as well.</p><p></p><p>All in all a good outcome, just frightening that it occurred on the one super-important time sensitive package I send NDA, versus all the hundreds of ground packages I've shipped/received over the years!</p><p></p><p>Thanks again!</p></blockquote><p></p>
[QUOTE="LostCustomer1, post: 981150, member: 41846"] Hi Everyone, the great news is that the package was in fact delivered yesterday, 6/7, ultimately 2 days late for a NDA. The odd thing is not only was the package marked with the recipient being closed less than an hour after I opened a tracer and had a manager call the depot, but then the tracking shows delayed for security check. I made another call and talked with a manager at customer service and they basically agreed with me that someone didn't know what they were doing and the messages were essentially false. They immediately processed my service refund as well. All in all a good outcome, just frightening that it occurred on the one super-important time sensitive package I send NDA, versus all the hundreds of ground packages I've shipped/received over the years! Thanks again! [/QUOTE]
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