Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
The Competition
USPS, DHL, Amazon, Drones, etc.
DHL Impact on UPS Business from the Trenches
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Jack4343" data-source="post: 163874" data-attributes="member: 7328"><p>My route just regained a customer that diverted most of their business to DHL. They left because DHL offered them a ground rate price on a big air shipment. Of course, DHL has missed several p/u days including yesterday. Today when I came to pick them up, the DHL packages that were sitting there yesterday now had UPS labels. One down...many to go. I've seen many small to medium shippers go to DHL when they undercut us but watched many come back within a few months. I'm sure there are good and bad DHL drivers but the DHL drivers I've seen here have a horrible appearance, blast their radios full blast and are constantly on the phone...including while in a customers business. Heck, I even had one DHL driver approach me about buying porn. He had a side business selling porn DVDs and approached everyone about it. Needless to say that he's gone. I don't know what Deutsch Post is throwing their money at but I can tell you that labor is not one of those things. They are paid just slightly higher per hour rates than McDonalds. You get what you pay for I guess. One of my biggest pet peeves is when I got to a dock to make a large delivery, I arrive only to see DHL nosed into the dock, walking into the back door carrying an envelope. Are they not trained to avoid backing or to back first if they have to back? Basis safety stuff...</p></blockquote><p></p>
[QUOTE="Jack4343, post: 163874, member: 7328"] My route just regained a customer that diverted most of their business to DHL. They left because DHL offered them a ground rate price on a big air shipment. Of course, DHL has missed several p/u days including yesterday. Today when I came to pick them up, the DHL packages that were sitting there yesterday now had UPS labels. One down...many to go. I've seen many small to medium shippers go to DHL when they undercut us but watched many come back within a few months. I'm sure there are good and bad DHL drivers but the DHL drivers I've seen here have a horrible appearance, blast their radios full blast and are constantly on the phone...including while in a customers business. Heck, I even had one DHL driver approach me about buying porn. He had a side business selling porn DVDs and approached everyone about it. Needless to say that he's gone. I don't know what Deutsch Post is throwing their money at but I can tell you that labor is not one of those things. They are paid just slightly higher per hour rates than McDonalds. You get what you pay for I guess. One of my biggest pet peeves is when I got to a dock to make a large delivery, I arrive only to see DHL nosed into the dock, walking into the back door carrying an envelope. Are they not trained to avoid backing or to back first if they have to back? Basis safety stuff... [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
The Competition
USPS, DHL, Amazon, Drones, etc.
DHL Impact on UPS Business from the Trenches
Top