DIAD 4 Upgrade...

Discussion in 'UPS Discussions' started by Jack4343, Sep 17, 2007.

  1. Jack4343

    Jack4343 FT DR Specialist

    Hi gang! We got a much needed upgrade to the DIAD 4 that I am sure will be coming to a hub near you and it's about time. It only works with hubs that already have EDD/PAS. It allows you type only part of the 1Z on the packages that won't scan due to damage to the barcode or a PAL label being on top of it. Just enter 4 consecutive numbers of the package (when that stop is open) and it will find that whole 1Z. Everyone here loves it because the pain of having to toggle between numbers and letters is pretty much over. Another upgrade has to do with a seperate entry for brokerage fees on the COD menu and it provides a UPS Brokerage Fees hotline for the customer to call if they have any questions on why they have to pay a fee to UPS Supply Chain Solutions for their box to clear customs.

    The other thing is that now the DIAD can have Power Point PCM's/Training/Presentations added to it. Of course, the first day we did that my battery died at my last stop on a not so busy day so I don't know how well that is going to work. The battery life on these things are iffy at best.
  2. scratch

    scratch Least Best Moderator Staff Member

    Thats good news about the software update. I hate typing in the eighteen digit barcode and having to shift between the alpha and numeric fields. Half the time, the PAS Labels are unreadable too. The Powerpoint presentations would be nice too, I have an early Start Time and seldom make PCMs.
  3. DiadDude

    DiadDude Active Member

    The upgrade is scheduled for installation on 9/21. Everyone with EDD should have the new "Find Barcode" (FindBC key) on Monday.

    The only thing that could trip you up is that you must be in an EDD stop for it to work. If the unscannable label is the first label for that stop, you have to scan a different one before using FindBC. If the unscannable label is the only label for that stop, select the stop from the EDD manifest and then FindBC will work.

    There are plans to address the battery issues in DIAD4, but I don't know if this will be rolled out by peak. You've all probably heard it before, but keep the copper contacts on the bottom of the DIAD and in the rack slot clean to guarantee you get the best charge in your board overnight. Also make sure your DIAD has a green light in the morning. If the light isn't green when you get to it in the AM, it doesn't have a full charge.
  4. wo88upsman

    wo88upsman Member

    wonder how much more time they will cut for this feature???????
  5. brownracer

    brownracer Member

    Make sure to check out the new training that is in the DIAD 4. The second day has good tips on keeping your DIAD working and saving battery. There is also a new feature to turn the lights on the keys off to save your battery.
  6. feederrat1

    feederrat1 New Member

    Love the upgrade. Took a few tries to use the FindBC key correctly but it sure helps. Must of had a dozen drivers this morning who couldn't figure out they had to scan their package car. "What does scan bar code mean?" Idiots. And definitely had more battery power than usual when I punched out.
  7. VTBrown

    VTBrown Member

    One of the upgrades is the ability to shut the back light off the screen for day use.

    That will save the batteries.
  8. Just Lurking

    Just Lurking Member

    Maybe i am just getting old but my eyes need all the help they can get to read screen even in daylight
  9. Overpaid Union Thug

    Overpaid Union Thug Well-Known Member

    We all just push overide when it's time to scan the truck barcode because most of the barcodes aren't scannable.
  10. helenofcalifornia

    helenofcalifornia Well-Known Member

    Again, why are we scanning the truck barcode? And my eyes are getting old too..I have a difficult time reading the DIAD board in the daylight.
  11. DiadDude

    DiadDude Active Member

    The new software allows you to keep the keyboard light off, not the screen backlight.
  12. VTBrown

    VTBrown Member

    Yes...my mistake thats what I meant.....:w00t:
  13. brownracer

    brownracer Member

    If the vehicle barcode doesn't scan write it up in your DVIR.
  14. Just Lurking

    Just Lurking Member

    I have been on vacation for two weeks. SO is there any screwing things in the update for non-PAS centers?
  15. rushfan

    rushfan Well-Known Member

    Oh no! Another upgrade which means I'll have to work faster so the battery won't run out.
  16. brownracer

    brownracer Member

    Keypad Backlight On/Off
    To conserve battery power the keypad backlight is now defaulted off. The keypad backlights can be toggled on or off using a key sequence.

    Car Number Entry Change
    DIAD will allow the scanning of a Vehicle Number barcode. These barcodes have been applied to all package cars and TP60s. This eliminates the manual key entry of vehicle numbers by the Service Provider into the DIAD.

    Collection Entry Screen Changes
    The DIAD contains a new field for entry of Brokerage Fees when the Service Provider delivers an international package. The Service Provider can enter separate amounts for the COD amount to be paid to the shipper, and the Brokerage Fee amount to be paid to UPS Brokerage. A new softkey is also available for additional Brokerage Fee information.

    Brokerage Fees
    The DIAD will now prompt when Brokerage Fees are due. This prompt also displays the amount of the fees to be collected by the Service Provider.

    Unscannable Barcodes (EDD sites only)
    When a barcode is unscannable the Service Provider will be able to key enter a minimum of four characters of the barcode to display a list of matching barcodes for the address. This will reduce the manual key entry of unscannable barcodes. It will also improve data capture accuracy.

    Training in the DIAD (DIAD IV Only)
    The DIAD IV can now display videos, PCMs, training and other multimedia communications. Service Providers can also enter interactive feedback such as true/false and multiple choice answers.
  17. The Brown Santa

    The Brown Santa Ping Pong Ball

    We were told that many of us can't be counted on to enter the correct package car number. Something about drivers intentionally entering the wrong number, so it is harder to find and follow them by management....
  18. tups

    tups New Member

    Anyone know what the bluetooth feature is for?
  19. Jones

    Jones fILE A GRIEVE! Staff Member

    Thats how you get EDD from anywhere in the building.
  20. DiadDude

    DiadDude Active Member

    Bluetooth is not used for EDD.