Diad Software Issues
- Thread starter upsyo
- Start date
Johney
Well-Known Member
That's what I thought.
The issue is when you have obtained a signature and then you hit stop complete you will then get a "Delivery Location" screen (front desk, residence, office, etc) there is no way to go back from this point. There really should be though.
UpstateNYUPSer(Ret)
Well-Known Member
When you reach the "delivery location" screen this is no longer an option.
menotyou
bella amicizia
Maybe, I am thinking of something else. A co-worker confirmed my scenario as I typed it.
old levi's
blank space
Control!
dilligaf
IN VINO VERITAS
If I hit the commercial key (2) instead of resi key (1) I usually let the center figure it out.Are you sure? I know I've hit the comm key(by mistake) after making a resi stop and had to go back rescan and have them resign. If there is a way I'd like to know how. Think menotyou, think.Try and remember.
Ooooops, my fingers work faster than my brain does sometimes.
Johney
Well-Known Member
I've had other drivers who have done the same thing as I do and tell me I'm crazy for going back for a redo. They have done it and never heard a thing. Maybe next time I'll let it ride.If I hit the commercial key (2) instead of resi key (1) I usually let the center figure it out.
menotyou
bella amicizia
I think for the first year, I didn't realize I was releasing everything to a residence with a man accepting. Everything. OOPS!! LOL!!!I've had other drivers who have done the same thing as I do and tell me I'm crazy for going back for a redo. They have done it and never heard a thing. Maybe next time I'll let it ride.
Johney
Well-Known Member
LOL! Here's a thought, I heard somewhere that hitting "met customer" man/woman doesn't give you much time as a friend/D DR delivery. Something about if you met cust. the computer thinks they met you at the truck hence no walk time to the front door. Not sure if it's true or just one of those rumors.
dilligaf
IN VINO VERITAS
I have occasionally gotten an ODS from the office asking if such and such is a business or a resi but I think for the most part the OMS knows now what is what. As far as hearing anything negative about it, it's never happened.I've had other drivers who have done the same thing as I do and tell me I'm crazy for going back for a redo. They have done it and never heard a thing. Maybe next time I'll let it ride.
dilligaf
IN VINO VERITAS
I know that you don't get the allowance for a DR that you get for a signature but I don't think it makes a whit of difference overall. There was a push not to long ago, at least from what many said here (BC) about DR'ing everything possible. I have always DR'd everything that I can, from the get go. If a signature is not required then I don't get one. I have covered many rtes and had many customers ask me if I needed a signature. Nope, sure don't. Have a great day. The way I see things is this: If we needed a signature for everything then we wouldn't have the option of DR-FD or DR-MCM. My OR commented on this once a long time ago, I told him the same thing.
AssistantSanta
Well-Known Member
What does the EDN function do?
UpstateNYUPSer(Ret)
Well-Known Member
EDN stands for Electronic Delivery Notice and is part of the My Choice service. This allows the consignee who has signed up for My Choice to electronically release the package.
AssistantSanta
Well-Known Member
Say the consignee did electronic release.
Package is scanned.
At what point do you KNOW that they signed up? At which point in delivery process do you push teh EDN button?
AssistantSanta
Well-Known Member
Another quirky thing. In signature required, clarification is locked to alphabet mode, therefore alpha lock is auto applied.
However, clarification in SDN is not, therefore I have to enable alpha lock. I don't really get this, but then I'm just a dumb seasonal helper
However, clarification in SDN is not, therefore I have to enable alpha lock. I don't really get this, but then I'm just a dumb seasonal helper
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