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<blockquote data-quote="dilligaf" data-source="post: 602319" data-attributes="member: 11476"><p><span style="font-family: 'Comic Sans MS'"><span style="font-size: 12px"><span style="color: purple">This is going to end up being a double edged sword. We have been instructed, just recently, that we are supposed to ODS in all misloads. If they were out of our area we would sheet them as missed and bring them back in. If they were near enough to the rte the misload was to be on, then arrangements would be made. Pretty much, what we would do is use our 'common sense' (damm here is that word again) and make our own arrangements. Now, we have to rely on the center making the right decision <img src="/community/styles/default/xenforo/smilies/FeltTip/sick.png" class="smilie" loading="lazy" alt=":sick:" title="Sick :sick:" data-shortname=":sick:" /> (not going to happen on a cold day in hell). </span></span></span></p><p> </p><p><span style="font-family: 'Comic Sans MS'"><span style="font-size: 12px"><span style="color: #800080">Today, I had 2 misloads for the rte next to me and the driver on the opposite side had a misload for the rte next to me. Instead of letting the center make the decsion, I made it for them. ODS 3 misloads, left at UPS store, pls notify driver. I will scan misload and send it and until I am told otherwise, I will tell them the appropriate action that I have taken to get the misload delivered. <img src="/community/styles/default/xenforo/smilies/FeltTip/happy2.png" class="smilie" loading="lazy" alt=":happy2:" title="Happy2 :happy2:" data-shortname=":happy2:" /> </span></span></span></p><p> </p><p><span style="font-family: 'Comic Sans MS'"><span style="font-size: 12px"><span style="color: #800080">Hey, isn't this all about customer service? <img src="/community/styles/default/xenforo/smilies/FeltTip/surprised.png" class="smilie" loading="lazy" alt=":surprised:" title="Surprised :surprised:" data-shortname=":surprised:" /></span></span></span></p></blockquote><p></p>
[QUOTE="dilligaf, post: 602319, member: 11476"] [FONT=Comic Sans MS][SIZE=3][COLOR=purple]This is going to end up being a double edged sword. We have been instructed, just recently, that we are supposed to ODS in all misloads. If they were out of our area we would sheet them as missed and bring them back in. If they were near enough to the rte the misload was to be on, then arrangements would be made. Pretty much, what we would do is use our 'common sense' (damm here is that word again) and make our own arrangements. Now, we have to rely on the center making the right decision :sick: (not going to happen on a cold day in hell). [/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=3][COLOR=#800080][/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=3][COLOR=#800080]Today, I had 2 misloads for the rte next to me and the driver on the opposite side had a misload for the rte next to me. Instead of letting the center make the decsion, I made it for them. ODS 3 misloads, left at UPS store, pls notify driver. I will scan misload and send it and until I am told otherwise, I will tell them the appropriate action that I have taken to get the misload delivered. :happy2: [/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=3][COLOR=#800080][/COLOR][/SIZE][/FONT] [FONT=Comic Sans MS][SIZE=3][COLOR=#800080]Hey, isn't this all about customer service? :surprised:[/COLOR][/SIZE][/FONT] [/QUOTE]
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