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Brown Cafe UPS Forum
UPS Union Issues
Discipline for send agains.
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<blockquote data-quote="Do it by the book" data-source="post: 1762016" data-attributes="member: 59541"><p>I worked at UPS for 25+ years in operations management, sounds like "send agains" are the new flavor of the month. If there is one thing I learned long ago UPS will measure something or some metric just to say they are measuring it. I say if you made your two "valid alternate delivery attempts" per the methods (not just slapped up a delivery notice on the front door and then left as fast as you can) it comes back tomorrow. Now we all know that this scenario happens only 10% of the time. If you Sup or center manager says re attempt then re- attempt at $45+ per hour. Pretty soon they will be telling you send agains are OK again. </p><p></p><p>Don't fight the beast, do what he wants and laugh all the way to the bank</p></blockquote><p></p>
[QUOTE="Do it by the book, post: 1762016, member: 59541"] I worked at UPS for 25+ years in operations management, sounds like "send agains" are the new flavor of the month. If there is one thing I learned long ago UPS will measure something or some metric just to say they are measuring it. I say if you made your two "valid alternate delivery attempts" per the methods (not just slapped up a delivery notice on the front door and then left as fast as you can) it comes back tomorrow. Now we all know that this scenario happens only 10% of the time. If you Sup or center manager says re attempt then re- attempt at $45+ per hour. Pretty soon they will be telling you send agains are OK again. Don't fight the beast, do what he wants and laugh all the way to the bank [/QUOTE]
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