Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Do the right thing / or not
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="beentheredonethat" data-source="post: 1085509" data-attributes="member: 4886"><p>We do offer shippers deals on Returns. Usually when they are very large and also when determining weights can be problematic. You have a large retail shipper who may ship out 3 items to a customer and the pkg weighs 10 lbs. However, the item being returned is only only one of the three originally shipped. When we do this, we usually give the customer a default weight (ex 3 lbs, or 5 lbs or whatever based on an average). We then bill them that for all pkgs, sometimes the pkg is lighter sometimes it is heavier but in the end on avg it works out. However, what normally is done is to have NO weight listed on the RS label. In this way, there really is no disrepancy that the driver will notice. Also, although most shippers do not use this anymore, ARS was a svc that by definition had no PLD and no weight uploaded. That was 100% based on an avg zone and avg weight. We just continued the theory with RS svc. However, that is a deal between UPS and the customer. The customer who enters the weight incorrectly should not happen and we are losing revenue.</p></blockquote><p></p>
[QUOTE="beentheredonethat, post: 1085509, member: 4886"] We do offer shippers deals on Returns. Usually when they are very large and also when determining weights can be problematic. You have a large retail shipper who may ship out 3 items to a customer and the pkg weighs 10 lbs. However, the item being returned is only only one of the three originally shipped. When we do this, we usually give the customer a default weight (ex 3 lbs, or 5 lbs or whatever based on an average). We then bill them that for all pkgs, sometimes the pkg is lighter sometimes it is heavier but in the end on avg it works out. However, what normally is done is to have NO weight listed on the RS label. In this way, there really is no disrepancy that the driver will notice. Also, although most shippers do not use this anymore, ARS was a svc that by definition had no PLD and no weight uploaded. That was 100% based on an avg zone and avg weight. We just continued the theory with RS svc. However, that is a deal between UPS and the customer. The customer who enters the weight incorrectly should not happen and we are losing revenue. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Do the right thing / or not
Top