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Documenting delays
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<blockquote data-quote="soberups" data-source="post: 853456" data-attributes="member: 14668"><p>I will only use my phone when there is an <em>urgent need</em> for timely communication with the center. I do <em>not</em> call customers to tell them they have a COD, and I do <em>not</em> call my pickups to ask them if they have anything to ship. The <em>only</em> customer who has my phone number is a guy who lives at the top of a 1600 ft mountain with a steep, half-mile long driveway. He gets a lot of packages and in the winter he will call and warn me if the snow is too deep for me to make it up to his house...in which case he will come and meet me in his 4x4 Suburban. I have actually called<em> him</em> on a couple of occasions when I got stuck in the snow, and he is more than happy to come and pull me out.</p></blockquote><p></p>
[QUOTE="soberups, post: 853456, member: 14668"] I will only use my phone when there is an [I]urgent need[/I] for timely communication with the center. I do [I]not[/I] call customers to tell them they have a COD, and I do [I]not[/I] call my pickups to ask them if they have anything to ship. The [I]only[/I] customer who has my phone number is a guy who lives at the top of a 1600 ft mountain with a steep, half-mile long driveway. He gets a lot of packages and in the winter he will call and warn me if the snow is too deep for me to make it up to his house...in which case he will come and meet me in his 4x4 Suburban. I have actually called[I] him[/I] on a couple of occasions when I got stuck in the snow, and he is more than happy to come and pull me out. [/QUOTE]
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