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<blockquote data-quote="SmithBarney" data-source="post: 3920488" data-attributes="member: 709">Well Roads basically doing what OpsMgrs couldn&#039;t. It Dispatches fairly(in theory, and mostly does it)Oversimplified Consider a workgroup of 10, and say 1000 stops come in for this group, it will equalize(WORK Hours) based on the &quot;knowledge&quot; programmed into it. it may give some 100stops, some might get 120, and others 80 or whatever combination works so that all 10 routes get back around the same time, reducing overall hours. Yes roads adds routes, in the past and SRA group of 10 getting those same 1000 stops, might have one guy killing OT taking 160stops and someone else underperforming or just not having enough work to keep them out.Unfortunately for the &quot;knowledge&quot; programmed in, I&#039;m certain the engineers have the same complaints we do, they need more people to do the &quot;engineer&quot; job. I know we share our engineer with probably 15-20stations, we might see them once a year, and requests for &quot;fixes&quot; go unanswered for months at a time.</blockquote>

[QUOTE="SmithBarney, post: 3920488, member: 709"] Well Roads basically doing what OpsMgrs couldn't. It Dispatches fairly(in theory, and mostly does it) Oversimplified Consider a workgroup of 10, and say 1000 stops come in for this group, it will equalize(WORK Hours) based on the "knowledge" programmed into it. it may give some 100stops, some might get 120, and others 80 or whatever combination works so that all 10 routes get back around the same time, reducing overall hours. Yes roads adds routes, in the past and SRA group of 10 getting those same 1000 stops, might have one guy killing OT taking 160stops and someone else underperforming or just not having enough work to keep them out. Unfortunately for the "knowledge" programmed in, I'm certain the engineers have the same complaints we do, they need more people to do the "engineer" job. I know we share our engineer with probably 15-20stations, we might see them once a year, and requests for "fixes" go unanswered for months at a time. [/QUOTE]

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