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DRA will be the death of express
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<blockquote data-quote="MrFedEx" data-source="post: 1186346" data-attributes="member: 12508"><p>What a bunch of self-serving garbage, Because <strong>you </strong>benefit financially from all of this, you are totally behind the myth of DRA. Perhaps you need to get the "Big Picture". Total reliance on technology is a false promise because no matter how good the technology is, you need a certain level of competence in order to implement it effectively.</p><p></p><p>Compared to Express, the HD and Ground jobs are fairly simple, and DRA seems to be working. Add-in the additional level of complexity that Express represents, and there are big problems. Sorry, but you cannot just pluck a housewife, student, or clerk out of their old job, stick them in an Express vehicle, and expect technology to "make it happen".</p><p></p><p>Every Ground ISP and driver on this forum doesn't have a clue about the way Express runs relative to <strong>your </strong>simplistic operations. Express upper management has bought-in to the same mindset..."anyone can do this job because it's simple, and technology can make it happen". <strong>Wrong. </strong></p><p></p><p>See how Express will continue to drop like a stone in terms of efficiency and customer service with this fixed idiotic mindset. What works for the Ground/HD simpleton does <strong>not </strong>work at Express.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 1186346, member: 12508"] What a bunch of self-serving garbage, Because [B]you [/B]benefit financially from all of this, you are totally behind the myth of DRA. Perhaps you need to get the "Big Picture". Total reliance on technology is a false promise because no matter how good the technology is, you need a certain level of competence in order to implement it effectively. Compared to Express, the HD and Ground jobs are fairly simple, and DRA seems to be working. Add-in the additional level of complexity that Express represents, and there are big problems. Sorry, but you cannot just pluck a housewife, student, or clerk out of their old job, stick them in an Express vehicle, and expect technology to "make it happen". Every Ground ISP and driver on this forum doesn't have a clue about the way Express runs relative to [B]your [/B]simplistic operations. Express upper management has bought-in to the same mindset..."anyone can do this job because it's simple, and technology can make it happen". [B]Wrong. [/B] See how Express will continue to drop like a stone in terms of efficiency and customer service with this fixed idiotic mindset. What works for the Ground/HD simpleton does [B]not [/B]work at Express. [/QUOTE]
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