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DRA will be the death of express
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<blockquote data-quote="newgirl" data-source="post: 1186443" data-attributes="member: 30504"><p>Besides the mapping problem, DRA will also change an address from correct to incorrect, I have posted about this before. Just the other day I had one that DRA changed the entire address, including the zip code. The stops are 5 miles apart. That pkg did not make service. And no, it wasn't an ACO. If a swing was covering there would have been many lates since he/she wouldn't notice until it was too late. I hear many other people with the same problem. Delivering it late because our system is flawed is not acceptable customer service. </p><p></p><p>It's amazing all of the changes that X is going to make simply keep DRA in place. </p><p></p><p>I have been following DRA though. If the posts about olcc's fro SPH are correct then I will tell my mgr that it is DRA, not me. garbage in, garbage out.</p></blockquote><p></p>
[QUOTE="newgirl, post: 1186443, member: 30504"] Besides the mapping problem, DRA will also change an address from correct to incorrect, I have posted about this before. Just the other day I had one that DRA changed the entire address, including the zip code. The stops are 5 miles apart. That pkg did not make service. And no, it wasn't an ACO. If a swing was covering there would have been many lates since he/she wouldn't notice until it was too late. I hear many other people with the same problem. Delivering it late because our system is flawed is not acceptable customer service. It's amazing all of the changes that X is going to make simply keep DRA in place. I have been following DRA though. If the posts about olcc's fro SPH are correct then I will tell my mgr that it is DRA, not me. garbage in, garbage out. [/QUOTE]
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