Driver and helper DIAD not communicating properly.

Discussion in 'UPS Discussions' started by ThyDevourer, Dec 20, 2015.

  1. ThyDevourer

    ThyDevourer Member

    Is this happening to anyone else who gets a helper board? My stops completed are not coming out of the other board. If my helper delivers something it's still on my EDD screen so I haven't even been using it. I pull the helper board out of its slot get EDD and throw it in the back of my truck where it sits unused all day. Does anyone have any insight on this? I would like to be able to use it but it's way too confusing as is. I guess I could details>NT-FND the already completed stops out but that just sounds like a pain in the ass.
  2. It is a pain in the ass, do the required stops and stop using it.
  3. Box Ox

    Box Ox Well-Known Member

    Run a straight chunk of your residential stops with the helper board. Then mark where you stopped using the helper board with the left arrow in your driver board and keep rolling.
  4. ThyDevourer

    ThyDevourer Member

    I pretty much don't use it at all. Some drivers reported the same issue but they said it started working fine after that. Only 4 days of peak helpers left so It doesn't really matter i guess. It would be nice to know the solution (if there is one) for future reference though.
  5. jaker

    jaker trolling

    mine does it also , if I use the helper broad it will take the stops out of mine but not the other way

    So I use his broad for the first 35 stops that way it pulls it out of mine and then I throw it in the back of the truck
  6. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    Yep that's the way mine does also.

    I kind of understand it. If the helpers got to a stop then some of our stops started coming out. Will they know what to do?
  7. PT Car Washer

    PT Car Washer Well-Known Member

    The one time this year I went out with a helper board I transferred the required number of stops into his board. Not very efficient but it worked.
  8. Anthonysg0113

    Anthonysg0113 Active Member

    Mine wasn't communicating with the helper board at first also. Maybe it's because of more Diad V's being used? Orion?
  9. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Both the helper and I are using V's and the stops are dropped from my board only.
  10. ThyDevourer

    ThyDevourer Member

    This is actually a pretty good solution. The only time me and my helper would benefit from branching out is my apartment stretch. I usually just give him the package and prerec the stop and wait for him to return to see If he delivered it or if it stays prerecorded until we reach the apt office.
  11. Take your helper board, get EDD, go into COMM, then press the TURN RADIO ON button. They should come right out of the driver board within a few minutes after you complete stops in the helper board.
  12. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    That's not the problem.

    Stops completed in the driver board are not dropping out of the helper board.
  13. 9.5 everyday

    9.5 everyday Active Member

    My Diad wasn't communicating the first week but has the last 3 weeks. My helper uses his board more than me so I am constantly removing stops via details not found before the boards communicate with each other. It takes .5 seconds. Way less annoying than trying to open your board to see the next set of stops, and having to accept pkg found in another location 15 times in a row.
  14. 9.5 everyday

    9.5 everyday Active Member

    In all my years if driving, I've never had stops drop from my helper board. What's the point anyway? It's not like the helper is using the Diad to tell you what to do.
  15. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    If you have a competent helper the number of completed stops in each board should be about the same.
  16. 9.5 everyday

    9.5 everyday Active Member

    My competent helper does at least 100 more stops in his Diad than me at the end of the day. My job isn't to scan packages for him to run. His job is to know the Diad, its functions and how to properly deliver. My job is to make sure his next stop is available for selection and to get him there safely.
  17. NXA

    NXA Active Member

    This is the right answer
  18. 9.5 everyday

    9.5 everyday Active Member

    It's the right answer if you like accepting packages found in another location. I do not like pressing accept over and over again especially when I'm trying to use the Diad for its intended purpose. Which is looking at your next 5 stops. And I hate seeing the green light come on every couple minutes. For me, I delete them. So for me, this is the right answer.
  19. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    So why not just let him use your DIAD?
  20. 9.5 everyday

    9.5 everyday Active Member

    Because that would be crazy.