Driver "methods" regarding SDN, HV, etc. (Off Topic Welcome)
- Thread starter Catatonic
- Start date
Catatonic
Nine Lives
Do you feel bad about that customer that asked you for a later pickup but you couldn't because you have to make pickups in order?
Or how about the customer that asked you for an earlier delivery but you didn't because you have to make deliveries in ORION order?
My conscience would keep me awake.
Or how about the customer that asked you for an earlier delivery but you didn't because you have to make deliveries in ORION order?
My conscience would keep me awake.
I have commercial stops where the customer lives on my route also.
If their shop was closed, I would leave it at their house.
Now I would get fired for dishonesty.
I just do the best I can.
UpstateNYUPSer(Ret)
Well-Known Member
I still try to accommodate earlier delivery and later pickup requests, when possible.
We are not required to follow Orion stop for stop.
Pickups are not included in the Orion trace.
I sleep like a baby knowing that I did all that I could (within reason) to take care of my customers. I say within reason as some folks are just unreasonable.
UpstateNYUPSer(Ret)
Well-Known Member
There are ways within the methods to work around this and still take care of this customer.
UpstateNYUPSer(Ret)
Well-Known Member
As I said, there are ways to work around this and still take care of the customer.
Brownslave688
You want a toe? I can get you a toe.
Orion inc.
I like turtles
UpstateNYUPSer(Ret)
Well-Known Member
SDN at delivery point and then drop off packages at their house.
Orion inc.
I like turtles
If pick up compliance was included in Orion trace, it would not work. The Orion team flat out said that if they had to actually be within pick up compliance and 90% Orion trace and mileage + or -5 miles, it can't be done on the current platform.
Brownslave688
You want a toe? I can get you a toe.
Which you would swiftly be fired for if a problem arose
Orion inc.
I like turtles
Nope. Can't do that for commercial packages. You would get fired for dishonesty and falsifying records in a big center.
UpstateNYUPSer(Ret)
Well-Known Member
The way that I would probably do it if it were my customer is to ask him/her for a key to a storage area on property.
UpstateNYUPSer(Ret)
Well-Known Member
Sure you can.
Orion inc.
I like turtles
no you can not use SDN for commercial packages. You would be fired here and it's in the DIAD training that you can't.
How you still have a job at ups amazes me. This isn't Dave's methods. That will get you fired in a center over 30 drivers.
Orion inc.
I like turtles
And the minute, 1 package goes unaccounted for, they track it and see you used SDN on a commercial stop, you're done.
Brownslave688
You want a toe? I can get you a toe.
Technically the only way you can do SDN is if you scan an info note that they actually signed and turn it in.
Or if they have a signature on file.
UpstateNYUPSer(Ret)
Well-Known Member
What about those commercial customers who have their signatures on file with UPS?
Not at the cost of my job. They want me not to think....not a problem..
Go to work collect paycheck ... repeat
Orion inc.
I like turtles
. From what I understand, ups stopped doing that because of issues. They still might do it in small centers, or a case by case basis, but it's not the method and you'd have problems if you did it with out that exception from the center manager or DM.
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