Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Driver terminated using gps info
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 306146" data-attributes="member: 12570"><p>Just curious as to why you would have to type a stop in manually, even after deleting the pkg from EDD as "not found". As long as you have a stop left in EDD, you can go back to a stop that you have deleted simply by scanning the pkg. However, if your EDD is complete, then, yes, you would have to enter it manually.</p><p> </p><p>Back to the point of this thread, I can understand the driver not wanting to incur the wrath of his center manager by scanning and stop completing the NDA prior to reaching the delivery stop. We are always asked to go through our NDA and let them know if there will be stops that we cannot get to by commit time (10:30 for certain ZIP Codes in my center) and they will re-dispatch those by simply handing them to another driver if the request is justified. Of course, we have those drivers who like to "pawn" off their work, especially NDA, so the on-cars look for this before moving NDA. It is true that if you scan a NDA prior to commit time and then complete the stop after commit time it will not show as late but is that what the customer is paying for? I can see if the commit time is 10:30, you scan it at 10:29 and deliver at 10:31, but in the post above Brown Dog was given a NDA that the center manager knew would be late, told to scan it and keep it "hot", and then complete upon delivery. BD, do you recall how late the pkg would have been had you not pre-scanned it? One of the problems with doing this, and I'm sure you have all had one of these, is that we have customers who track every pkg and are literally standing by the door looking at their watch with the phone in the other hand waiting to call the toll-free to request a refund. These are the same customers who question our weather-related delays when the "weather" may have been at a hub a thousand miles away.</p><p> </p><p>We are all adults here, we all know the rules, it is up to each of us what we want to do with this knowledge.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 306146, member: 12570"] Just curious as to why you would have to type a stop in manually, even after deleting the pkg from EDD as "not found". As long as you have a stop left in EDD, you can go back to a stop that you have deleted simply by scanning the pkg. However, if your EDD is complete, then, yes, you would have to enter it manually. Back to the point of this thread, I can understand the driver not wanting to incur the wrath of his center manager by scanning and stop completing the NDA prior to reaching the delivery stop. We are always asked to go through our NDA and let them know if there will be stops that we cannot get to by commit time (10:30 for certain ZIP Codes in my center) and they will re-dispatch those by simply handing them to another driver if the request is justified. Of course, we have those drivers who like to "pawn" off their work, especially NDA, so the on-cars look for this before moving NDA. It is true that if you scan a NDA prior to commit time and then complete the stop after commit time it will not show as late but is that what the customer is paying for? I can see if the commit time is 10:30, you scan it at 10:29 and deliver at 10:31, but in the post above Brown Dog was given a NDA that the center manager knew would be late, told to scan it and keep it "hot", and then complete upon delivery. BD, do you recall how late the pkg would have been had you not pre-scanned it? One of the problems with doing this, and I'm sure you have all had one of these, is that we have customers who track every pkg and are literally standing by the door looking at their watch with the phone in the other hand waiting to call the toll-free to request a refund. These are the same customers who question our weather-related delays when the "weather" may have been at a hub a thousand miles away. We are all adults here, we all know the rules, it is up to each of us what we want to do with this knowledge. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Driver terminated using gps info
Top