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drivers don't get help with over 70s anymore?
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<blockquote data-quote="dilligaf" data-source="post: 354337" data-attributes="member: 11476"><p>Heff is right.</p><p> </p><p> I had a commercial P/U one day,2 pkgs both over 70's. They had told me about it earlier in the day and I called in for help as soon as I found out. The people at the business were older ladies and they didn't have anyone else there to help. The business was upstairs with no elevator. To make a long story short I ended up waiting at P/U time 15/20 for someone to come and help. I didn't want to attempt this one on my own. High val's. Very frustrating and the driver that came and helped was not very nice about it. </p><p> </p><p>I deal with my own over 70's. At a res I drop them at the garage. What the customer does after that is their problem. At businesses I have no qualms about asking the guys to come out and help. Almost always it is not a problem. On a rare occasion I will get a business that isn't 'johnny on the spot' with helping. Those customers get there pkg in the door only as far as I absolutely have to go. (If they look like they are dragging their feet getting there).</p><p> </p><p>There was only one time that I made someone come out from the center. I was on a rural rte and my preloader had loaded 60+ lbs (2) on the top shelp. They were both flat, long pkgs and I couldn't get a good hold of them. The safety guy (also the driver of the rte I was on) wanted me to have the customer get in the back of the truck and help. I refused. He had to come out and help me.<img src="/community/styles/default/xenforo/smilies/FeltTip/dissapointed.png" class="smilie" loading="lazy" alt=":dissapointed:" title="Disappointed :dissapointed:" data-shortname=":dissapointed:" /> The preloader never did that again.</p></blockquote><p></p>
[QUOTE="dilligaf, post: 354337, member: 11476"] Heff is right. I had a commercial P/U one day,2 pkgs both over 70's. They had told me about it earlier in the day and I called in for help as soon as I found out. The people at the business were older ladies and they didn't have anyone else there to help. The business was upstairs with no elevator. To make a long story short I ended up waiting at P/U time 15/20 for someone to come and help. I didn't want to attempt this one on my own. High val's. Very frustrating and the driver that came and helped was not very nice about it. I deal with my own over 70's. At a res I drop them at the garage. What the customer does after that is their problem. At businesses I have no qualms about asking the guys to come out and help. Almost always it is not a problem. On a rare occasion I will get a business that isn't 'johnny on the spot' with helping. Those customers get there pkg in the door only as far as I absolutely have to go. (If they look like they are dragging their feet getting there). There was only one time that I made someone come out from the center. I was on a rural rte and my preloader had loaded 60+ lbs (2) on the top shelp. They were both flat, long pkgs and I couldn't get a good hold of them. The safety guy (also the driver of the rte I was on) wanted me to have the customer get in the back of the truck and help. I refused. He had to come out and help me.:dissapointed: The preloader never did that again. [/QUOTE]
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