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Brown Cafe UPS Forum
UPS Discussions
E-signature, left-at requests, office won't sign...??
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<blockquote data-quote="Jackburton" data-source="post: 3608068" data-attributes="member: 34538"><p>Yes, I have a couple customers who somehow screwed this up. If you choose no and try to DR, it comes up invalid status. By them doing this they have flagged the package as a business and trying to DR won’t work as the DIAD refuses to allow it. You can’t SDN it either. </p><p></p><p>I have brought this up to my management team and have been instructed to scribble ( no office) and type no office in the signature line. When you stop complete it, it will ask 1 for res, 2 for commercial, pick 1 and stop complete it. </p><p></p><p>Again, this is the only solution my management team has come up with as the customer can’t figure out how to remove the auto “leave with reception” prompt that comes up.</p></blockquote><p></p>
[QUOTE="Jackburton, post: 3608068, member: 34538"] Yes, I have a couple customers who somehow screwed this up. If you choose no and try to DR, it comes up invalid status. By them doing this they have flagged the package as a business and trying to DR won’t work as the DIAD refuses to allow it. You can’t SDN it either. I have brought this up to my management team and have been instructed to scribble ( no office) and type no office in the signature line. When you stop complete it, it will ask 1 for res, 2 for commercial, pick 1 and stop complete it. Again, this is the only solution my management team has come up with as the customer can’t figure out how to remove the auto “leave with reception” prompt that comes up. [/QUOTE]
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E-signature, left-at requests, office won't sign...??
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