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Early AM
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<blockquote data-quote="brown metal coffin" data-source="post: 1498777" data-attributes="member: 38727"><p>Im only going by what I have been told. I personally have not experienced it but I believe it to be true. They only refund you the difference. But I have requested a refund for a next day air and got the full amount and not the difference between that and saver.</p><p></p><p><span style="color: #ff0000">Hold on 1 sec...</span> you have inspired me to call the 800# twice and get a response...</p><p></p><p><span style="color: #ff0000">Ok Im back...</span> You are correct if no attempt is made you get a full refund for EAM even if it gets there before 1030 </p><p></p><p>If they are closed when you attempt but attempt and deliver before 1030 then you still get charged the whole EAM amount.</p><p></p><p>It would seem that some supervisors in our center are not on the same page with UPS customer service.</p></blockquote><p></p>
[QUOTE="brown metal coffin, post: 1498777, member: 38727"] Im only going by what I have been told. I personally have not experienced it but I believe it to be true. They only refund you the difference. But I have requested a refund for a next day air and got the full amount and not the difference between that and saver. [COLOR=#ff0000]Hold on 1 sec...[/COLOR] you have inspired me to call the 800# twice and get a response... [COLOR=#ff0000]Ok Im back...[/COLOR] You are correct if no attempt is made you get a full refund for EAM even if it gets there before 1030 If they are closed when you attempt but attempt and deliver before 1030 then you still get charged the whole EAM amount. It would seem that some supervisors in our center are not on the same page with UPS customer service. [/QUOTE]
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