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<blockquote data-quote="AKCoverMan" data-source="post: 4626545" data-attributes="member: 17867"><p>News flash to UPS rural drivers: if your customers are Amazon Prime and they are constantly having USPS problems I was recently told by Amazon customer service they now have a process to document this and train their system to only use UPS on a particular address. It takes time and persistence, and you have to have documented service fails on previous orders but it can be done. Apparently cheap rates aren’t worth it to Amazon either if the customer isn’t getting the order.</p></blockquote><p></p>
[QUOTE="AKCoverMan, post: 4626545, member: 17867"] News flash to UPS rural drivers: if your customers are Amazon Prime and they are constantly having USPS problems I was recently told by Amazon customer service they now have a process to document this and train their system to only use UPS on a particular address. It takes time and persistence, and you have to have documented service fails on previous orders but it can be done. Apparently cheap rates aren’t worth it to Amazon either if the customer isn’t getting the order. [/QUOTE]
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