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<blockquote data-quote="pretzel_man" data-source="post: 877194" data-attributes="member: 927"><p>If the discussion is about misloads, I agree that they should be shuttle by hourly employees. Supervisors shouldn't shuttle missed trailers, and shuttling misloads is not the appropriate action either.</p><p></p><p>But....</p><p></p><p>The reason I believe this is that it forces visibility to the problem. An invisible problem will never be fixed. And I DO believe its the fault of management.</p><p></p><p>However, the knee jerk thought that the solution will be in adding staff is not necessarily true.</p><p></p><p>In the hubs they made misloads visible. Tracked every one through system generated reports (no chance of fudging numbers).</p><p></p><p>Misloads reduced and PPH improved. The positively impacted BOTH cost and service. </p><p></p><p>Management needs to be held accountable. Yes, some employees will be disciplined, but that's the right thing.</p></blockquote><p></p>
[QUOTE="pretzel_man, post: 877194, member: 927"] If the discussion is about misloads, I agree that they should be shuttle by hourly employees. Supervisors shouldn't shuttle missed trailers, and shuttling misloads is not the appropriate action either. But.... The reason I believe this is that it forces visibility to the problem. An invisible problem will never be fixed. And I DO believe its the fault of management. However, the knee jerk thought that the solution will be in adding staff is not necessarily true. In the hubs they made misloads visible. Tracked every one through system generated reports (no chance of fudging numbers). Misloads reduced and PPH improved. The positively impacted BOTH cost and service. Management needs to be held accountable. Yes, some employees will be disciplined, but that's the right thing. [/QUOTE]
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