"FedEx denies any wrong doing."
Nice try Maury. Nice try Fred.
This is the standard FedEx response when they've already lost the case. If they haven't settled yet, it's "FedEx denies any wrong doing, and will vigorously defend itself in court". This means that they are actually about to settle out-of -court. As far as "security delays" go, FedEx also does this with large companies that have security screening processes. To say that FedEx abuses this procedure would be putting it mildly.
I know of one courier who was told to enter a security delay for a large company he delivered every day and when it backfired, the manager denied ordering the courier to do it and the courier was terminated. His word against the couriers. I also know of managers directing couriers to POD bulk stops
before delivery so the station doesn't get hit with lates. Any courier that does this is an absolute maroon, but some will do it, not knowing that the manager has no authority to order this and that it is blatant falsification.
Standard Operating Procedure for a company built on lies and false promises. More lawsuits to come. If they are doing this at your station, tell the courier to
not trust management, and POD the pkgs. exactly when they are delivered. No "around the corner", "down the street", or any of the usual BS. Maybe you should also tell them to contact the law firm mentioned in the link.
This is a very widespread phenomenon.