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FedEx Allocating Entire Advertising Budget On FXO
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<blockquote data-quote="Ricochet1a" data-source="post: 1015746" data-attributes="member: 22880"><p>My source on this was within the past few months. From my understanding, they weren't "dismanteling it", they were looking to expand it. I think you may be seeing a local situation, and generalizing to the entire company.</p><p></p><p></p><p></p><p>Then this is news to me. My source states that there are issues with the software, but a tremendous amount has been spent on establishing infrastructure (I believe there is a center in Texas, possibly Houston area - which is to administer the whole program, analogous to Express Global Operations Control). Cheetah plays big in the future plans of FedEx.</p><p></p><p></p><p></p><p>Have been for a long time. With home laser printers and scanners, no one needs a copier anymore. </p><p></p><p></p><p></p><p>If FedEx realizes their plans, Office will have someone at each location doing nothing but processing shipping, and retreiving packages for customers. Right now some locations may have a designated "shipping specialist", but in the coming couple of years, this individual will become analogous to an Express CSA or USPS counter clerk. </p><p></p><p>When Express stations consolidate (within Office, you know nothing regarding this), the "face" of FedEx will become the Office location. I keep on telling Express employees, "Don't try to gauge the future of FedEx based upon your past and present experience with Express". The same holds true (even more so) for Office employees. </p><p></p><p>What you are seeing at store level now, is akin to what Express Ops managers see within Express. They know change is on the horizon, but they don't fully comprehend the scope, and haven't been "let in" to the full intent of the transformation of Express. Even your district manager would only have some knowledge of the impending changes to FedEx - and only then what specifically applies to Office, and what he needs to know for the coming year.</p></blockquote><p></p>
[QUOTE="Ricochet1a, post: 1015746, member: 22880"] My source on this was within the past few months. From my understanding, they weren't "dismanteling it", they were looking to expand it. I think you may be seeing a local situation, and generalizing to the entire company. Then this is news to me. My source states that there are issues with the software, but a tremendous amount has been spent on establishing infrastructure (I believe there is a center in Texas, possibly Houston area - which is to administer the whole program, analogous to Express Global Operations Control). Cheetah plays big in the future plans of FedEx. Have been for a long time. With home laser printers and scanners, no one needs a copier anymore. If FedEx realizes their plans, Office will have someone at each location doing nothing but processing shipping, and retreiving packages for customers. Right now some locations may have a designated "shipping specialist", but in the coming couple of years, this individual will become analogous to an Express CSA or USPS counter clerk. When Express stations consolidate (within Office, you know nothing regarding this), the "face" of FedEx will become the Office location. I keep on telling Express employees, "Don't try to gauge the future of FedEx based upon your past and present experience with Express". The same holds true (even more so) for Office employees. What you are seeing at store level now, is akin to what Express Ops managers see within Express. They know change is on the horizon, but they don't fully comprehend the scope, and haven't been "let in" to the full intent of the transformation of Express. Even your district manager would only have some knowledge of the impending changes to FedEx - and only then what specifically applies to Office, and what he needs to know for the coming year. [/QUOTE]
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