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FedEx Claims: The Real Scam
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 1064959" data-attributes="member: 12570"><p>On the Brown side customers are not allowed to open packages without having first accepted delivery by signing for them; however, if the package has external damage, I will allow them to open and inspect it while I am standing there before signing for it. If they then choose to accept it I will note "damaged" in the remarks column in the DIAD. If they refuse the delivery I will sheet accordingly. If the package is damaged to the point where I choose not to deliver it I sheet it as "missed" per our most recent training.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 1064959, member: 12570"] On the Brown side customers are not allowed to open packages without having first accepted delivery by signing for them; however, if the package has external damage, I will allow them to open and inspect it while I am standing there before signing for it. If they then choose to accept it I will note "damaged" in the remarks column in the DIAD. If they refuse the delivery I will sheet accordingly. If the package is damaged to the point where I choose not to deliver it I sheet it as "missed" per our most recent training. [/QUOTE]
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