Is that new? I've always been told that as long as the pickup is opened within the window, it doesn't matter what time it's closed. I've waited quite a few times for a customer to finish up that last "5 more minutes" package, scanned it outside the close time, and never showed up on the late report. I haven't done it in awhile though...my idea of 5 minutes, and the customer's, usually do not match.