Fedex Complaints pouring in... .....lol

bbsam

Moderator
Staff member
Is that new? I've always been told that as long as the pickup is opened within the window, it doesn't matter what time it's closed. I've waited quite a few times for a customer to finish up that last "5 more minutes" package, scanned it outside the close time, and never showed up on the late report. I haven't done it in awhile though...my idea of 5 minutes, and the customer's, usually do not match.
Yeah. Either opened or closed in the window. Opened and closed in window is also acceptable.
 

Cactus

Just telling it like it is
If someone's forging your signature, call that :censored2: in.

That happened to me once 6 or 7 years ago and I was home too about three feet from the front door. The driver rang the doorbell dropped the package, forged my name and took off. I called Ground directly and they might as well have promised to give the driver 40 lashes with a wet noodle.

Wasn't looking to get anyone fired but I did expect an apology which I never got.
 
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