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The Competition
FedEx Discussions
FedEx contractor revolt?
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<blockquote data-quote="It will be fine" data-source="post: 5352551" data-attributes="member: 55017"><p>Contractor failure is much worse than normal employee turnover. Service tanks, customers are lost well before the contractor is replaced. It’s then followed up with terrible service for years as new companies try to get setup and often fail themselves. Raj and Fred should pay attention to that, perhaps they don’t see the results as that bad or they are ok with them. Who knows? If that’s how they want their golden goose of the Ground model to continue they’ll stay the course and everyone involved will make less money. It’s not the choice I’d make but I don’t have the data on the rampant service failures they do.</p></blockquote><p></p>
[QUOTE="It will be fine, post: 5352551, member: 55017"] Contractor failure is much worse than normal employee turnover. Service tanks, customers are lost well before the contractor is replaced. It’s then followed up with terrible service for years as new companies try to get setup and often fail themselves. Raj and Fred should pay attention to that, perhaps they don’t see the results as that bad or they are ok with them. Who knows? If that’s how they want their golden goose of the Ground model to continue they’ll stay the course and everyone involved will make less money. It’s not the choice I’d make but I don’t have the data on the rampant service failures they do. [/QUOTE]
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