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FedEx going hard for UPS shippers
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<blockquote data-quote="worldwide" data-source="post: 5530789" data-attributes="member: 2193"><p>You do realize the small and medium (SME) customers are exactly who UPS is pursuing and they are cutting ties with large accounts that are marginally profitable.</p><p></p><p>Based on the last earnings call, UPS is being very successful at winning SME customers through the digital access program that targets small accounts with aggressive incentives. The digital program generated >$2.3B in revenue in 2022; expect to generate ~$3B in 2023 so it seems to be doing OK. FedEx does not have an equivalent program and is losing small customers to UPS.</p><p></p><p>[URL unfurl="true"]https://investors.ups.com/news-events/presentations[/URL]</p></blockquote><p></p>
[QUOTE="worldwide, post: 5530789, member: 2193"] You do realize the small and medium (SME) customers are exactly who UPS is pursuing and they are cutting ties with large accounts that are marginally profitable. Based on the last earnings call, UPS is being very successful at winning SME customers through the digital access program that targets small accounts with aggressive incentives. The digital program generated >$2.3B in revenue in 2022; expect to generate ~$3B in 2023 so it seems to be doing OK. FedEx does not have an equivalent program and is losing small customers to UPS. [URL unfurl="true"]https://investors.ups.com/news-events/presentations[/URL] [/QUOTE]
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