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FedEx Ground Moving Via Express?
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<blockquote data-quote="MrFedEx" data-source="post: 563163" data-attributes="member: 12508"><p>I wish I knew. Until the Ground contractor issue is settled in the courts, FedEx can't combine services. If they become "employees" at some point in the near future, everything could change.</p><p> </p><p>The VP probably doesn't know either and is just saying what he needs to to eventually win the customer back. FedEx knows the current model is stupid and inefficient, but that's how Fred set it up when he bought out RPS. Smart guy, that Fred.</p><p> </p><p>We actually discussed this recently at a meeting. Express people hate the way Ground slobs make us look bad with their crap service and "interesting" drivers. FedEx made it worse by making the uniforms almost indistinguishable to the customer, who is expected to figure out which FedEx he/she is dealing with when they see their driver. Is it Freight, LTL, Express or Ground? Oh, eff it all, I'll just call UPS, is the attitude some customers eventually adopt....can you blame them?</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 563163, member: 12508"] I wish I knew. Until the Ground contractor issue is settled in the courts, FedEx can't combine services. If they become "employees" at some point in the near future, everything could change. The VP probably doesn't know either and is just saying what he needs to to eventually win the customer back. FedEx knows the current model is stupid and inefficient, but that's how Fred set it up when he bought out RPS. Smart guy, that Fred. We actually discussed this recently at a meeting. Express people hate the way Ground slobs make us look bad with their crap service and "interesting" drivers. FedEx made it worse by making the uniforms almost indistinguishable to the customer, who is expected to figure out which FedEx he/she is dealing with when they see their driver. Is it Freight, LTL, Express or Ground? Oh, eff it all, I'll just call UPS, is the attitude some customers eventually adopt....can you blame them? [/QUOTE]
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