Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
The Competition
FedEx Discussions
FedEx Ground Moving Via Express?
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="MrFedEx" data-source="post: 581831" data-attributes="member: 12508"><p>Come on. Nobody needs to post any numbers. My customers complain all the time about Ground but they keep using it because it's inexpensive. You get what you pay for.</p><p> </p><p>Whenever I see an old ex-RPS Ground Walk-In wobbling down the road with someone who looks like they just were released from prison driving, that's what the customer sees too. Every once in awhile I'll see a Ground driver who looks professional, has a well-maintained truck, and really cares about what he does. But that's the exception.</p><p> </p><p>During a typical week I'll be approached by at least several customers asking one of the following questions;</p><p> </p><p>1. "Can you pick-up my pkgs? I haven't seen the Ground guy in 2 days".</p><p> </p><p>2. "This isn't my pkg. It's addressed to another business/residence".</p><p> </p><p>3. "FedEx doesn't care how they handle pkgs. Just look at this (Ground) pkg!" (box is now round instead of square or rectangular")</p><p> </p><p>4. " I'm going to stop using FedEx if I don't get better service". (When I try to explain that Ground and Express are separate entities, I get a look of bewilderment).</p><p> </p><p>Want more?</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 581831, member: 12508"] Come on. Nobody needs to post any numbers. My customers complain all the time about Ground but they keep using it because it's inexpensive. You get what you pay for. Whenever I see an old ex-RPS Ground Walk-In wobbling down the road with someone who looks like they just were released from prison driving, that's what the customer sees too. Every once in awhile I'll see a Ground driver who looks professional, has a well-maintained truck, and really cares about what he does. But that's the exception. During a typical week I'll be approached by at least several customers asking one of the following questions; 1. "Can you pick-up my pkgs? I haven't seen the Ground guy in 2 days". 2. "This isn't my pkg. It's addressed to another business/residence". 3. "FedEx doesn't care how they handle pkgs. Just look at this (Ground) pkg!" (box is now round instead of square or rectangular") 4. " I'm going to stop using FedEx if I don't get better service". (When I try to explain that Ground and Express are separate entities, I get a look of bewilderment). Want more? [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
The Competition
FedEx Discussions
FedEx Ground Moving Via Express?
Top