Fedex poor service made the news...

[Stat41]

I saw on another forum that Fedex made the news in the Atlanta market. Looks like ground but the public doesn't know the difference, and Express is not much better.

Many FedEx customers fed up over delivery delays. Company says it's hiring more than 2,000 in metro Atlanta facilities

FedEx said it has been experiencing a "peak-like" surge in package volume because of the growth of e-commerce.

www.11alive.com

 

[NC man]

Was an article in WSJ while back and our service level was in 70% area.our midday routes bring unattempted back every day. Have few people complain lately since WDL when I del next day

 

[Operational needs]

 

[Wally]

FedEx ground makes even the worst UPS runner-gunner look like employee of the month material!

 

[MassWineGuy]

Express ain’t doing that great, either.

 

[bacha29]

I saw on another forum that Fedex made the news in the Atlanta market. Looks like ground but the public doesn't know the difference, and Express is not much better.

Many FedEx customers fed up over delivery delays. Company says it's hiring more than 2,000 in metro Atlanta facilities

FedEx said it has been experiencing a "peak-like" surge in package volume because of the growth of e-commerce.

www.11alive.com

Doesn't look too bad. Just remember the "Purple Promise"..... "We guarantee that there'll be identifiable remains in what's left of every box we deliver*. . . . * Conditional upon it actually arriving at the correct destination.

 

[falcon back]

Has anyone had Amazon, USPS or UPS deliver a package lately? 2 days or later delay from the original eta are very normal.

 

[FedUPSer9816]

Has anyone had Amazon, USPS or UPS deliver a package lately? 2 days or later delay from the original eta are very normal.

I mailed a letter on June 14th to CA. It's finally arrived in state now, but is STILL delayed. USPS unreliable AF now.

 

[zeev]

rFedEx has become known for lousy service and his will continue till they acknowledge how much manual labor costs. What is the proper rate 20 25 an hour, the proper rate is whatever it takes to be fully staffed.

 

[59 Dano]

What is the proper rate 20 25 an hour, the proper rate is whatever it takes to be fully staffed.

If the proper rate is $25 an hour to sort packages, the REAL proper rate is however much it'll cost to automate a significant number of the jobs.

 

[zeev]

Well nobody is more tech savvy than Amazon and they have a ton of employees.

 

[Working4the1%]

If the proper rate is $25 an hour to sort packages, the REAL proper rate is however much it'll cost to automate a significant number of the jobs.

Like when we had 8 Mgr’s and now have 3. When the station had a Senior Mgr. Now senior covers 3 stations. See technology is working

 

[59 Dano]

Like when we had 8 Mgr’s and now have 3. When the station had a Senior Mgr. Now senior covers 3 stations. See technology is working

If you say so, bro.

 

[Stat41]

If the proper rate is $25 an hour to sort packages, the REAL proper rate is however much it'll cost to automate a significant number of the jobs.

While we argue about pay, Fedex continues to fail its employees and customers by an abysmal implementation of a failed plan. Pay is just part of an issue that needs to be addressed in what I believe is a broken system. There are good, intelligent people out there who want to work. But many good, intelligent people do not want to enter into a chaotic and discouraging workplace like Fedex has become. They vote with their feet and search for employment elsewhere.

 

[bacha29]

Like when we had 8 Mgr’s and now have 3. When the station had a Senior Mgr. Now senior covers 3 stations. See technology is working

Yours is not an unusual case. FXG is siphoning off people from my little former terminal. All that's left management wise is a sort manager , a secretary and a evening sort boss. Everyone else has been sent off to either corporate or to a larger terminal. They've raided that little terminal for years dragging off manpower but it's now at the worst level ever despite the high vaccination rate and COVID restrictions having been lifted. And to think that they're still 4 months away from peak.

 

[Cactus]

While we argue about pay, Fedex continues to fail its employees and customers by an abysmal implementation of a failed plan. Pay is just part of an issue that needs to be addressed in what I believe is a broken system. There are good, intelligent people out there who want to work. But many good, intelligent people do not want to enter into a chaotic and discouraging workplace like Fedex has become. They vote with their feet and search for employment elsewhere.

The word has gotten out and remember, bad news travels fast. FedEx is in total shambles and upper management blames it on everything except themselves.

 

[yadig]

If you say so, bro.

Hit a nerve? Are you a senior Mgr?

 

[FdxVmx]

I’ve been with FedEx in vehicle maintenance for 15 years. The first 10 were not perfect but pretty good. The work load and expectations have just become unattainable. I remember people asking how to get on here and it was not that easy or often that positions were open. Now there are plenty of openings and anyone can with a pulse and clean urine gets hired.

 

[59 Dano]

Hit a nerve? Are you a senior Mgr?

Neither. Some guy makes a ridiculous remark. He gets CSB.

 

[59 Dano]

While we argue about pay, Fedex continues to fail its employees and customers by an abysmal implementation of a failed plan. Pay is just part of an issue that needs to be addressed in what I believe is a broken system. There are good, intelligent people out there who want to work. But many good, intelligent people do not want to enter into a chaotic and discouraging workplace like Fedex has become. They vote with their feet and search for employment elsewhere.

When someone tells me it's a broken system, I just laugh. Imperfect? Of course. Broken? LOL.