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Fedex to pay $228 million to settle independent contractor case
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<blockquote data-quote="gixxer squid" data-source="post: 1684166" data-attributes="member: 53297"><p>Its the system, our managers are decent. However, they are on the reward system with DNA (did not arrive/attempt) which I am assuming you all know what that means. If they keep there 98 or 99% for the terminal they are rewarded. I believe they don't personally care about customer service from the heart but its all about their bonus but they discuss as truly caring about the customers package. Lets cut through the crap and be real now.....</p></blockquote><p></p>
[QUOTE="gixxer squid, post: 1684166, member: 53297"] Its the system, our managers are decent. However, they are on the reward system with DNA (did not arrive/attempt) which I am assuming you all know what that means. If they keep there 98 or 99% for the terminal they are rewarded. I believe they don't personally care about customer service from the heart but its all about their bonus but they discuss as truly caring about the customers package. Lets cut through the crap and be real now..... [/QUOTE]
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Fedex to pay $228 million to settle independent contractor case
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