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FedEx vs UPS. How does UPS do it?
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<blockquote data-quote="Fred&#039;s Myth" data-source="post: 4212560" data-attributes="member: 55587"><p>So THAT'S why passing the buck is such a practiced art with management! If it's not DIRECTLY attributable to an individual, then without ownership, the problem is lost in the ether! QDM becomes another instrument to reassign blame.</p><p></p><p>How about this: ALL upper management is responsible for ALL unresolved problems. Like you, they've stepped up to the plate and accepted that responsibility. No?</p></blockquote><p></p>
[QUOTE="Fred's Myth, post: 4212560, member: 55587"] So THAT'S why passing the buck is such a practiced art with management! If it's not DIRECTLY attributable to an individual, then without ownership, the problem is lost in the ether! QDM becomes another instrument to reassign blame. How about this: ALL upper management is responsible for ALL unresolved problems. Like you, they've stepped up to the plate and accepted that responsibility. No? [/QUOTE]
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FedEx vs UPS. How does UPS do it?
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