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<blockquote data-quote="PhatAzz" data-source="post: 1673299" data-attributes="member: 15930"><p>You guys are arguing over a MOOT point. The customer had no adverse impact either way this was done.</p><p></p><p>The shipper pays the freight on refused (RTS) returns. The shipper still pays the RS fee even if the call tag is cancelled. If the call tag is cancelled the customer doesn't pay the freight portion of the call tag - just the call tag fee.</p><p></p><p>SO If you RTS the pkg as Refused AND record the RS tag as cancelled, the shipper still pays the shipping charges both ways AND pays the call tag fee. The shipper still has to pay for the call tag fee (UPS did make an attempt to pickup a pkg on the call tag - the receiver told the driver to cancel ) The shipper doesn't pay the call tag charge for the shipping portion since there was no label attached to any pkg.</p><p></p><p>If you delivered the package as MC and the customer hands the package back to you for the RS label- The shipper paid the shipping charges to the receiver and also paid the charges on the RS label which include the RS fee and shipping charges. The shipper pays the shipping both ways and also pays the call tag fee.</p><p></p><p>Its the same charges to the shipper either way.</p></blockquote><p></p>
[QUOTE="PhatAzz, post: 1673299, member: 15930"] You guys are arguing over a MOOT point. The customer had no adverse impact either way this was done. The shipper pays the freight on refused (RTS) returns. The shipper still pays the RS fee even if the call tag is cancelled. If the call tag is cancelled the customer doesn't pay the freight portion of the call tag - just the call tag fee. SO If you RTS the pkg as Refused AND record the RS tag as cancelled, the shipper still pays the shipping charges both ways AND pays the call tag fee. The shipper still has to pay for the call tag fee (UPS did make an attempt to pickup a pkg on the call tag - the receiver told the driver to cancel ) The shipper doesn't pay the call tag charge for the shipping portion since there was no label attached to any pkg. If you delivered the package as MC and the customer hands the package back to you for the RS label- The shipper paid the shipping charges to the receiver and also paid the charges on the RS label which include the RS fee and shipping charges. The shipper pays the shipping both ways and also pays the call tag fee. Its the same charges to the shipper either way. [/QUOTE]
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