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<blockquote data-quote="moreluck" data-source="post: 1048546" data-attributes="member: 1246"><p>800 CALL.................................</p><p>.......... </p><p> </p><p> </p><p> </p><p> </p><p>�</p><p> </p><p>> �</p><p>> The gas company serving this area brought their call center back to</p><p>> Phoenix from India last year after numerous customer complaints.� What a</p><p>> difference now when you call them...and it created 300 jobs.� I know</p><p>> this works because they were so bad that when India answered I wouldn't</p><p>> even deal with them.� I'd simply ask to be transferred to a supervisor</p><p>> in the U.S. and they would comply.</p><p>> </p><p>> </p><p>Don't know if this is true or nt, but will ty it.....</p><p></p><p> </p><p>> Now that I know it is the LAW - I will do it for sure</p><p>> </p><p>> </p><p>> </p><p>> Any time you call an 800 number (for a credit card, banking, Verizon,</p><p>> health and other insurance, computer help desk, etc) and you find that</p><p>> you're talking to a foreign customer service representative (perhaps in</p><p>> India ,� , etc), please consider doing the following:</p><p>> </p><p>> </p><p>> </p><p>> After you connect and you realize that the customer service</p><p>> representative is not from the USA (you can always ask if you are not</p><p>> sure about the accent), please, very politely (this is not about</p><p>> trashing other cultures) say, "I'd like to speak to a customer service</p><p>> representative in the United States of America .."</p><p>> </p><p>> The rep might suggest talking to his/her manager, but, again, politely</p><p>> say, "Thank you, but I'd like to speak to a customer service</p><p>> representative in the USA .."</p><p>> </p><p>> </p><p>> </p><p>> YOU WILL BE IMMEDIATELY CONNECTED TO A REP IN THE USA .</p><p>> �</p><p>> That's the rule and the LAW.</p><p>> </p><p>> </p><p>> </p><p>> It takes less than one minute to have your call re-directed to the USA .</p><p>> </p><p>> </p><p>> </p><p>> Tonight when I got redirected to a USA rep, I asked again to make sure -</p><p>> and yes, she was from Fort Lauderdale .</p><p>> </p><p>> </p><p>> </p><p>> Imagine what would happen if every US citizen insisted on talking to</p><p>> only US phone reps from this day on.</p><p>> </p><p>> </p><p>> </p><p>> Imagine how that would ultimately impact the number of US jobs that</p><p>> would need to be created ASAP.</p><p>> </p><p>> </p><p>> </p><p>> If I tell 10 people to consider this and you tell 10 people to consider</p><p>> doing this - see what I mean...it becomes an exercise in viral marketing</p><p>> 101.</p><p>> </p><p>> </p><p>> </p><p>> Remember - the goal here is to restore jobs back here at home - not to</p><p>> be abrupt or rude to a foreign phone rep. You may even get correct</p><p>> answers, good advice, and solutions to your problem - in real English.</p><p>> </p><p>> </p><p>> </p><p>> If you agree, please tell 10 people you know, and ask them to tell 10</p><p>> people they know....etc...etc</p><p>> </p><p>> </p><p>> </p><p>></p></blockquote><p></p>
[QUOTE="moreluck, post: 1048546, member: 1246"] 800 CALL................................. .......... � > � > The gas company serving this area brought their call center back to > Phoenix from India last year after numerous customer complaints.� What a > difference now when you call them...and it created 300 jobs.� I know > this works because they were so bad that when India answered I wouldn't > even deal with them.� I'd simply ask to be transferred to a supervisor > in the U.S. and they would comply. > > Don't know if this is true or nt, but will ty it..... > Now that I know it is the LAW - I will do it for sure > > > > Any time you call an 800 number (for a credit card, banking, Verizon, > health and other insurance, computer help desk, etc) and you find that > you're talking to a foreign customer service representative (perhaps in > India ,� , etc), please consider doing the following: > > > > After you connect and you realize that the customer service > representative is not from the USA (you can always ask if you are not > sure about the accent), please, very politely (this is not about > trashing other cultures) say, "I'd like to speak to a customer service > representative in the United States of America .." > > The rep might suggest talking to his/her manager, but, again, politely > say, "Thank you, but I'd like to speak to a customer service > representative in the USA .." > > > > YOU WILL BE IMMEDIATELY CONNECTED TO A REP IN THE USA . > � > That's the rule and the LAW. > > > > It takes less than one minute to have your call re-directed to the USA . > > > > Tonight when I got redirected to a USA rep, I asked again to make sure - > and yes, she was from Fort Lauderdale . > > > > Imagine what would happen if every US citizen insisted on talking to > only US phone reps from this day on. > > > > Imagine how that would ultimately impact the number of US jobs that > would need to be created ASAP. > > > > If I tell 10 people to consider this and you tell 10 people to consider > doing this - see what I mean...it becomes an exercise in viral marketing > 101. > > > > Remember - the goal here is to restore jobs back here at home - not to > be abrupt or rude to a foreign phone rep. You may even get correct > answers, good advice, and solutions to your problem - in real English. > > > > If you agree, please tell 10 people you know, and ask them to tell 10 > people they know....etc...etc > > > > [/QUOTE]
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