Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Forging signatures on MY route?!
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="soberups" data-source="post: 555079" data-attributes="member: 14668"><p>You <em>cannot</em> be held responsible for the actions of another driver.</p><p> </p><p>When given a driver followup to do, <em>your</em> job is to verify whether or not the customer actually received the package, to have them sign the form to that effect, and to turn that form in to your management team. Thats it, nothing more.</p><p> </p><p>It is <em>not</em> your job to draw conclusions or inform management of your "suspicions". They can draw whatever conclusions and take whatever action they choose to based upon the information that <em>they</em> have. Their choices are not your concern.</p><p> </p><p><em>Your</em> job is to deliver the packages in your truck following the methods that they have specified. Whatever occurs on your route when you are not on it is not your concern, it is between the cover driver and your management team. You werent there, you had nothing to do with it, it isnt your deal.</p><p> </p><p>If the cover driver is screwing your route up and misdelivering packages, your job is then to clean up his mess at the contractually agreed upon rate of pay per hour. Whether or not you like it is irrelevant. If your customers are pissed off at the cover driver, that is between them and the cover driver and your management team. The customers can choose to call the 1-800 number to complain, and your management team can choose to take whatever action they deem appropriate. None of those choices have anything to do with you.</p><p> </p><p>If you want to have a happy career at UPS you will need to learn the simple skill of owning what's yours and leaving behind what isnt.</p></blockquote><p></p>
[QUOTE="soberups, post: 555079, member: 14668"] You [I]cannot[/I] be held responsible for the actions of another driver. When given a driver followup to do, [I]your[/I] job is to verify whether or not the customer actually received the package, to have them sign the form to that effect, and to turn that form in to your management team. Thats it, nothing more. It is [I]not[/I] your job to draw conclusions or inform management of your "suspicions". They can draw whatever conclusions and take whatever action they choose to based upon the information that [I]they[/I] have. Their choices are not your concern. [I]Your[/I] job is to deliver the packages in your truck following the methods that they have specified. Whatever occurs on your route when you are not on it is not your concern, it is between the cover driver and your management team. You werent there, you had nothing to do with it, it isnt your deal. If the cover driver is screwing your route up and misdelivering packages, your job is then to clean up his mess at the contractually agreed upon rate of pay per hour. Whether or not you like it is irrelevant. If your customers are pissed off at the cover driver, that is between them and the cover driver and your management team. The customers can choose to call the 1-800 number to complain, and your management team can choose to take whatever action they deem appropriate. None of those choices have anything to do with you. If you want to have a happy career at UPS you will need to learn the simple skill of owning what's yours and leaving behind what isnt. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Forging signatures on MY route?!
Top