Former Employee trying to contact HR for Retirement Info with No Luck

[Sev 8]

I am a former non-union employee with 15+ years service -- I left 10 years ago. I've moved several times and wanted to update UPS with my contact info.

I am unable to locate anyone who can help me.

I recently heard that people were offered a buyout of their retirement package -- news to me.

I have a UPS Savings Advantage account and all that information is current. You would think that if I can log on and see my UPS stock and 401K, that I would be able to communicate with someone about my UPS retirement package.

The current administrator for UPS retirees (not a UPS company) told me on the phone that my employee ID was not on record. I told them it was from 10 years ago. They stated that they didn't have data from that long ago. I stated that isn't the point of retirement plans to service people that no longer work at UPS. He laughed, I didn't.

If anyone could help me with a number, email address, or psychic neural pathway to talk with someone about my UPS retirement benefits and updating of my address, I would appreciate the help.

Steph

 

[trickpony1]

Could you visit/contact the Securities and Exchange Commission in your state?

I don't know if your issue is within their scope but it can't hurt to ask.

 

[Brisket]

Is there anyone that you may know from when you worked there?

Edit: never mind probably not.

Maybe try the social media pages or even the ups jobs page and use the contact us link to send them a message. Just tossing ideas out there.

Maybe you may run across an old statement?

Just read it again, were you management? Or inside?

 

[Sev 8]

I was a clerk, technician, and supervisor.

I found an email address. I’ll write and see if someone answers.

 

[Brisket]

I was a clerk, technician, and supervisor.

I found an email address. I’ll write and see if someone answers.

Good luck.

 

[brownalltheway]

Try calling 404-828-6500

 

[el blanco]

u need to talk to Helen Waite

 

[DELACROIX]

I am a former non-union employee with 15+ years service -- I left 10 years ago. I've moved several times and wanted to update UPS with my contact info.

I am unable to locate anyone who can help me.

I recently heard that people were offered a buyout of their retirement package -- news to me.

I have a UPS Savings Advantage account and all that information is current. You would think that if I can log on and see my UPS stock and 401K, that I would be able to communicate with someone about my UPS retirement package.

The current administrator for UPS retirees (not a UPS company) told me on the phone that my employee ID was not on record. I told them it was from 10 years ago. They stated that they didn't have data from that long ago. I stated that isn't the point of retirement plans to service people that no longer work at UPS. He laughed, I didn't.

If anyone could help me with a number, email address, or psychic neural pathway to talk with someone about my UPS retirement benefits and updating of my address, I would appreciate the help.

Steph

Your Psychic Neural Pathway is your best avenue. Trust me on this one (you are heading to never never land)

 

[Sev 8]

I found the answer -- after calling number after number and being referred to more numbers.

After a day or so, they will respond.

I was sent a PDF form to fill out and return. The form allowed contact info updating and requesting of benefit estimates.

Steph

 

[NATE_TRUST]

UPS Retirement Department
55 Glenlake Pkwy NE
Atlanta, GA 30328
[email protected]
(800) 643-4442
Hours M-friend 9am-4pm eastern

Good luck!

 

[25TOLIFE]

The UPS retirement department is nothing more than a fax machine in a broom closet somewhere in Atlanta. They only go in there to clean up all the papers off the floor right before OSHA comes for an inspection.

 

[skyheli]

It does work. It just takes a while(2 months). I worked back in the 90's. They were able to pull my information up and send me a letter that shows what the retirement benefits will be like when I get to retirement age.

 

[ManInBrown]

It does work. It just takes a while(2 months). I worked back in the 90's. They were able to pull my information up and send me a letter that shows what the retirement benefits will be like when I get to retirement age.

How are they looking? Decent?

 

[skyheli]

Not bad considering I worked as a part time few years then PT supervisor then FT in the IT dept. I think they only considered the 5yrs I worked as FT. Just under $500 a month. I was at UPS total just under 12yrs

 

[Indecisi0n]

I am a former non-union employee with 15+ years service -- I left 10 years ago. I've moved several times and wanted to update UPS with my contact info.

I am unable to locate anyone who can help me.

I recently heard that people were offered a buyout of their retirement package -- news to me.

I have a UPS Savings Advantage account and all that information is current. You would think that if I can log on and see my UPS stock and 401K, that I would be able to communicate with someone about my UPS retirement package.

The current administrator for UPS retirees (not a UPS company) told me on the phone that my employee ID was not on record. I told them it was from 10 years ago. They stated that they didn't have data from that long ago. I stated that isn't the point of retirement plans to service people that no longer work at UPS. He laughed, I didn't.

If anyone could help me with a number, email address, or psychic neural pathway to talk with someone about my UPS retirement benefits and updating of my address, I would appreciate the help.

Steph

This is a union forum, canceling your membership, sorry.