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Fred's Amelia Earhart Analogy
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<blockquote data-quote="Ricochet1a" data-source="post: 1005696" data-attributes="member: 22880"><p>I don't think Memphis is setting up their Sr. Managers to get a collective "stab in the back" from their Ops managers. Even Machiavellli wouldn't advocate going that far. The Sr. Manager ARE seen as being "true FedEx-ers"...</p><p></p><p>I think Memphis views the Ops managers with a large degree suspicion. The Ops managers DO SEE what is going on, and many of them have split sympathies (not all, but many). They were Couriers or CSAs themselves, work with wage employees every day, see what is going on every day and see the transformation that Express has undergone in the past decade with the wage employees getting dumped on at every turn. </p><p></p><p>To use an analogy with the military, the Sr. Managers are seen as "junior officers" (Lieutenants and Captains - U.S.M.C equivalent) and the Ops managers are seen as "senior NON-commissioned officers" (Sergeants). When the "General Staff" (Memphis) makes a "battle plan", they don't feel it is necessary to pass along rationales and insights as to the plan to the NCO's. It doesn't accomplish any need of the "General Staff" to do so, and actually risks having the plan "leaked" through gossip (loose lips sink ships sort of thing).</p><p></p><p>So having a gradually filtered release of data (those higher up need to know more of the plan), makes sense. </p><p></p><p>The thing that is pissing off the Ops managers, is that they thought that they were "more important" and "trusted" in the greater scheme of things. It does appear that they are learning the lesson (along with the wage employees) that they aren't really trusted after all - they are merely enforcers in the new game, there to impose the will of Memphis should any "Private" get out of line.</p></blockquote><p></p>
[QUOTE="Ricochet1a, post: 1005696, member: 22880"] I don't think Memphis is setting up their Sr. Managers to get a collective "stab in the back" from their Ops managers. Even Machiavellli wouldn't advocate going that far. The Sr. Manager ARE seen as being "true FedEx-ers"... I think Memphis views the Ops managers with a large degree suspicion. The Ops managers DO SEE what is going on, and many of them have split sympathies (not all, but many). They were Couriers or CSAs themselves, work with wage employees every day, see what is going on every day and see the transformation that Express has undergone in the past decade with the wage employees getting dumped on at every turn. To use an analogy with the military, the Sr. Managers are seen as "junior officers" (Lieutenants and Captains - U.S.M.C equivalent) and the Ops managers are seen as "senior NON-commissioned officers" (Sergeants). When the "General Staff" (Memphis) makes a "battle plan", they don't feel it is necessary to pass along rationales and insights as to the plan to the NCO's. It doesn't accomplish any need of the "General Staff" to do so, and actually risks having the plan "leaked" through gossip (loose lips sink ships sort of thing). So having a gradually filtered release of data (those higher up need to know more of the plan), makes sense. The thing that is pissing off the Ops managers, is that they thought that they were "more important" and "trusted" in the greater scheme of things. It does appear that they are learning the lesson (along with the wage employees) that they aren't really trusted after all - they are merely enforcers in the new game, there to impose the will of Memphis should any "Private" get out of line. [/QUOTE]
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