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Got a warning letter. Should I grieve it or try to talk with management first?
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<blockquote data-quote="whatwasithinking" data-source="post: 4615942" data-attributes="member: 34002"><p>Well, you can't grieve a WL, so don't worry about that. I'll assume that the center is getting grief for late air (which I don't think any of us ever want to have) and in this case, you were the scapegoat. Just consider it a learning opportunity...don't use Pre-record (unless you're doing left-ats), it creates problems like you just experienced. I'm not sure how long you have been driving, but if this is your 1st offense, you will end up being just fine. Pretty impressive that you are concerned enough to ask about it. Your sup should have talked with you the 1st time it occurred and then if you continue to have issues with late air, then a WL should be issued, but I always tell people that if it is explainable, you're probably OK. If you are running straight air and have it late, you did all you could. If you are trying to get ground delivered 1st, before committed pkgs, well, then that will be tough to explain. I think you'll be just fine...we need more people that care, and you seem to be one of them. Remain positive, and you will never have any long term issues. There could be others that are having a real problem with late air and then we have to treat all the same, so you may just be caught in the crossfire. Do the best you can and continue to do so, the customers are counting on us.</p></blockquote><p></p>
[QUOTE="whatwasithinking, post: 4615942, member: 34002"] Well, you can't grieve a WL, so don't worry about that. I'll assume that the center is getting grief for late air (which I don't think any of us ever want to have) and in this case, you were the scapegoat. Just consider it a learning opportunity...don't use Pre-record (unless you're doing left-ats), it creates problems like you just experienced. I'm not sure how long you have been driving, but if this is your 1st offense, you will end up being just fine. Pretty impressive that you are concerned enough to ask about it. Your sup should have talked with you the 1st time it occurred and then if you continue to have issues with late air, then a WL should be issued, but I always tell people that if it is explainable, you're probably OK. If you are running straight air and have it late, you did all you could. If you are trying to get ground delivered 1st, before committed pkgs, well, then that will be tough to explain. I think you'll be just fine...we need more people that care, and you seem to be one of them. Remain positive, and you will never have any long term issues. There could be others that are having a real problem with late air and then we have to treat all the same, so you may just be caught in the crossfire. Do the best you can and continue to do so, the customers are counting on us. [/QUOTE]
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Got a warning letter. Should I grieve it or try to talk with management first?
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