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Ground customers dropping like flies
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<blockquote data-quote="bbsam" data-source="post: 750160" data-attributes="member: 22662"><p>No, that is not my argument. That was an illustration of the against Hoaxsters assertion that "you get what you pay for". I understand that corners have to be cut and I even get it that it is a predicament that management puts upon drivers, but it is still the customer who pays. Now regardless the company UPS or Fedex, does the package arrive when promised? If the driver has to cut corners to hit the 10:30 (actual delivery time 10:35)commit time, and a package from the same customer gets a package from the same shipper through Fedex Ground at 1:30pm, who gave the customer what they paid for? It is UPS advertising the commit times, it is up to them to put the resources on the ground to make it happen.</p></blockquote><p></p>
[QUOTE="bbsam, post: 750160, member: 22662"] No, that is not my argument. That was an illustration of the against Hoaxsters assertion that "you get what you pay for". I understand that corners have to be cut and I even get it that it is a predicament that management puts upon drivers, but it is still the customer who pays. Now regardless the company UPS or Fedex, does the package arrive when promised? If the driver has to cut corners to hit the 10:30 (actual delivery time 10:35)commit time, and a package from the same customer gets a package from the same shipper through Fedex Ground at 1:30pm, who gave the customer what they paid for? It is UPS advertising the commit times, it is up to them to put the resources on the ground to make it happen. [/QUOTE]
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