Discussion in 'FedEx Discussions' started by Goldilocks, Jun 11, 2014.
Yep, driver signed my name and dumped my pkg. Get this, it was a direct sig required!
Call in a complaint.
yep...she'll have to deal with customer service, but it's worth it to get rid of another Ground monkey.
Think anyone at Ground even gives a crap?
I know for a fact they do. If she pushes it, the driver's gone.
You got your package who cares who signed for it
Sent using BrownCafe App
There, I fixed it for you.
Wow, really? I bet you sign for customers all the time! I have never forged someone's name.
You are right
Blatant falsification is a quick disqualification.
Drivers forging signatures are a detriment to the brand. This is your chance to help clean it up.
The "brand" still has luster?
Yep. One call, an investigation, and the driver is done. I've witnessed it happen a few times in my years.
And fedex ground business model wins again. Contractor will get a driver for less money than old driver.
He's gone. Did all that plus free shipment. You never know who you are delivering to. Ground manager and contractor very nice
I sent a package DSR a while back Express. It was released. I had fun scaring a courier of 10+ years of what he did and that he could lose his job. Hopefully he learned his lesson.
I know of 2 drivers that were fired within 3 weeks of each other for releasing a DSR. 1 driver actually got his job back.
Yeah, call the 800 number and ask for the who gives a damn specialist.
Ground drivers have had a blatant habit of forging signatures since day one for the most part have gotten away with it.
You come on here acting like the signature police when I bet that in the real world if you answer a phone call about that at your station you'd be making all sorts of excuses.
Yep my uncle got a driver fired over something similar. Driver signed for a box of ketamine while he was on lunch break and left with an 80 year old lady that was a client.
The old lady got tired of waiting and took it home with her.
Not doubting your word Goldi but I'd want more proof that the driver is gone than the word of the Ground manager and contractor. You know how "truthful" anyone in FedEx management can be.
Separate names with a comma.