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HD guys, what do you fill out on your Driver Release Doortags?
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<blockquote data-quote="MrFedEx" data-source="post: 933352" data-attributes="member: 12508"><p>Is it any wonder that our customers are confused? Few can even differentiate between the different opcos. For example, I am daily offered mis-delivered pkgs (or pallets) from FedEx Freight and Ground. All the customer sees when I walk-in the door is "FedEx", and they expect me to solve their problem. The uniforms are also similar enough to cause confusion. </p><p></p><p>The HD/Ground doortag policy <em>IS </em>a perfect example of how disconnected from reality Memphis is, and how dysfunctional this corporation has become, regardless of opco. They are <strong>all </strong>screwed-up in their own way, and some of the time the stupidity crosses opco lines.</p><p></p><p>This is just a small reason why most of us just laugh at the Memphis talking heads these days. They make millions being clueless, and we make pennies cleaning up their stupidity. Kind of like janitors mopping the floor when someone has an "accident".</p><p></p><p>Memphis is totally disconnected from reality, and because we all know that every opco is really run by Express practices and policy (from Memphis), they are doomed to be as dysfunctional as Express. Turnover, customer dissatisfaction, and anti-productive policies and procedures all combine to create a lousy work environment and duplication of effort. It's stupid...but so are our "leaders".</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 933352, member: 12508"] Is it any wonder that our customers are confused? Few can even differentiate between the different opcos. For example, I am daily offered mis-delivered pkgs (or pallets) from FedEx Freight and Ground. All the customer sees when I walk-in the door is "FedEx", and they expect me to solve their problem. The uniforms are also similar enough to cause confusion. The HD/Ground doortag policy [I]IS [/I]a perfect example of how disconnected from reality Memphis is, and how dysfunctional this corporation has become, regardless of opco. They are [B]all [/B]screwed-up in their own way, and some of the time the stupidity crosses opco lines. This is just a small reason why most of us just laugh at the Memphis talking heads these days. They make millions being clueless, and we make pennies cleaning up their stupidity. Kind of like janitors mopping the floor when someone has an "accident". Memphis is totally disconnected from reality, and because we all know that every opco is really run by Express practices and policy (from Memphis), they are doomed to be as dysfunctional as Express. Turnover, customer dissatisfaction, and anti-productive policies and procedures all combine to create a lousy work environment and duplication of effort. It's stupid...but so are our "leaders". [/QUOTE]
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HD guys, what do you fill out on your Driver Release Doortags?
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