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Healthcare Spending Accounts question
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<blockquote data-quote="raceanoncr" data-source="post: 188227" data-attributes="member: 6408"><p>Ha, funny! Seems to be universal.</p><p> </p><p>Just recently was off for regular disability. Aetna "Claims Specialist (?)" wanted Dr. to send reports to Aetna. Dr. sent to Fax # on bottom of letter below "Specialists" name. "Specialist" (note how I keep using " marks on title?), called me and said was denying claim cuz Dr didn't send report. I called Dr and, well, this goes on and on...</p><p> </p><p>After playing phone AND FAX tag for a number of wks, I faxed "Specialist" with names, dates, and second Dr report (ended up getting MRI and dianosed with, now get this, <strong>AVASCULAR NERCROSIS</strong>. Pretty impressive, yes? Basically means DOUBLE HIP REPLACEMENT). "Specialist" STILL says she didn't receive. (I feel if I coulda cut the phone line leading to India that I would've lost the call, know what I mean?)</p><p> </p><p>I said, "I and the Dr sent to this FAX #!!!!!" She says, "That's not my FAX #, that's a diff department!" "Well, maybe this diff department can walk down the hall, or maybe in this case, swim down the Ganges, and HAND it to you". (Now, don't jump on this part. This ain't racist, but some facts just speak for themselves).</p><p> </p><p>Shortening up the story, we all got the right FAX, report was sent in, with her original letter also being FAXED in with wrong FAX number highlighted. BAM! Approved! It's a miracle! A divine mystery!!!</p></blockquote><p></p>
[QUOTE="raceanoncr, post: 188227, member: 6408"] Ha, funny! Seems to be universal. Just recently was off for regular disability. Aetna "Claims Specialist (?)" wanted Dr. to send reports to Aetna. Dr. sent to Fax # on bottom of letter below "Specialists" name. "Specialist" (note how I keep using " marks on title?), called me and said was denying claim cuz Dr didn't send report. I called Dr and, well, this goes on and on... After playing phone AND FAX tag for a number of wks, I faxed "Specialist" with names, dates, and second Dr report (ended up getting MRI and dianosed with, now get this, [B]AVASCULAR NERCROSIS[/B]. Pretty impressive, yes? Basically means DOUBLE HIP REPLACEMENT). "Specialist" STILL says she didn't receive. (I feel if I coulda cut the phone line leading to India that I would've lost the call, know what I mean?) I said, "I and the Dr sent to this FAX #!!!!!" She says, "That's not my FAX #, that's a diff department!" "Well, maybe this diff department can walk down the hall, or maybe in this case, swim down the Ganges, and HAND it to you". (Now, don't jump on this part. This ain't racist, but some facts just speak for themselves). Shortening up the story, we all got the right FAX, report was sent in, with her original letter also being FAXED in with wrong FAX number highlighted. BAM! Approved! It's a miracle! A divine mystery!!! [/QUOTE]
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