Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Healthcare Spending Accounts question
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="beentheredonethat" data-source="post: 188337" data-attributes="member: 4886"><p>I'm in the same boat. I started seeing a chiro fall, the regular insurance covers it except for the 15 copay and I don't need a referral from a regular Dr. I submitted the copay paperwork I kept. They denied it since I didn't have a Dr's note for referring me to a chiro. I told them insurance doesn't require a Dr's note, so why would I need one to go to a Chriropracter. Second one. My wife gets a bill for our Dr's appt at an orthodontist. This is just a preliminary visit bill of about $250 bucks. Well the paperwork the Dr's office uses is blue instead of white. My wife made photocopies of all the receipts and sent the originals to the Aetna. We get a letter denying the Orthodontist bill since it's illegible. My wife calls up and has her copy with her. She talks to Aetna asking why it's denied. Turns out when they get paperwork they photocopy them and the people work off the imaged paperwork on their monitors. Then they store the paperwork. Well whoever was working the imaging computer set it a little dark, coupled with a blue background and the lady couldn't read it. My wife explained they had the original and the original was on a blue background. We asked if they still had original, she said yes, but wanted us to go to Dr's office (30 min away) and get another new copy on white background. We told her no way, that she can go to the original we gave and read it from the original. They bitched and moaned, but we finally got paid on that visit. Fortunately\Unfortunately we went over what we put aside in our HCSA so I never did work on getting the Chiro bill paid.</p></blockquote><p></p>
[QUOTE="beentheredonethat, post: 188337, member: 4886"] I'm in the same boat. I started seeing a chiro fall, the regular insurance covers it except for the 15 copay and I don't need a referral from a regular Dr. I submitted the copay paperwork I kept. They denied it since I didn't have a Dr's note for referring me to a chiro. I told them insurance doesn't require a Dr's note, so why would I need one to go to a Chriropracter. Second one. My wife gets a bill for our Dr's appt at an orthodontist. This is just a preliminary visit bill of about $250 bucks. Well the paperwork the Dr's office uses is blue instead of white. My wife made photocopies of all the receipts and sent the originals to the Aetna. We get a letter denying the Orthodontist bill since it's illegible. My wife calls up and has her copy with her. She talks to Aetna asking why it's denied. Turns out when they get paperwork they photocopy them and the people work off the imaged paperwork on their monitors. Then they store the paperwork. Well whoever was working the imaging computer set it a little dark, coupled with a blue background and the lady couldn't read it. My wife explained they had the original and the original was on a blue background. We asked if they still had original, she said yes, but wanted us to go to Dr's office (30 min away) and get another new copy on white background. We told her no way, that she can go to the original we gave and read it from the original. They bitched and moaned, but we finally got paid on that visit. Fortunately\Unfortunately we went over what we put aside in our HCSA so I never did work on getting the Chiro bill paid. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Healthcare Spending Accounts question
Top