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Healthcare Spending Accounts question
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<blockquote data-quote="gumbybros" data-source="post: 188393" data-attributes="member: 796"><p>I submitted claims for HCSA reimbursement for me, my wife, and son. They paid a couple of my claims and all of theirs. They paid my mileage but none of theirs. And didn't offer an explanation. After no reply to emails I called them. Their explanation: All submitted claims were paid. Mileage wasn't properly submitted. (I've been doing it that way for the last 4 years) So apparently they paid me mileage that wasn't done properly for claims that weren't submitted. "Nothing more they can do. Resubmit" The rep I talked to this time said mileage should be listed on a separate paper claim by claim with date, patient name, distance and amount due(per mile rate x miles).If anyone knows where this info is located on their web site that says that's what they want, plesase tell me. I couldn't find it.</p></blockquote><p></p>
[QUOTE="gumbybros, post: 188393, member: 796"] I submitted claims for HCSA reimbursement for me, my wife, and son. They paid a couple of my claims and all of theirs. They paid my mileage but none of theirs. And didn't offer an explanation. After no reply to emails I called them. Their explanation: All submitted claims were paid. Mileage wasn't properly submitted. (I've been doing it that way for the last 4 years) So apparently they paid me mileage that wasn't done properly for claims that weren't submitted. "Nothing more they can do. Resubmit" The rep I talked to this time said mileage should be listed on a separate paper claim by claim with date, patient name, distance and amount due(per mile rate x miles).If anyone knows where this info is located on their web site that says that's what they want, plesase tell me. I couldn't find it. [/QUOTE]
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