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Brown Cafe UPS Forum
Life After Brown
Heard Any Good Ones: Part 2
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<blockquote data-quote="moreluck" data-source="post: 235795" data-attributes="member: 1246"><p><strong><span style="font-family: 'Trebuchet MS'"><span style="font-size: 15px"><span style="color: black"><span style="color: black"><span style="font-family: 'Trebuchet MS'"><strong>Actual call center conversations!</strong></span></span></span></span></span></strong></p><p><strong><span style="font-family: 'Trebuchet MS'"><span style="font-size: 15px"><span style="color: #e10000"><span style="color: #e10000"><span style="font-family: 'Trebuchet MS'"><strong>Customer: "I've been calling 700-1000 for two days and can't get</strong></span></span></span></span></span></strong><strong><span style="font-family: 'Trebuchet MS'"><span style="font-size: 15px"><span style="color: #e10000"><span style="color: #e10000"><span style="font-family: 'Trebuchet MS'"><strong>through</strong></span></span></span></span></span></strong><strong><span style="font-family: 'Trebuchet MS'"><span style="font-size: 15px"><span style="color: navy"><span style="color: navy"><span style="font-family: 'Trebuchet MS'"><strong>,</strong></span></span></span></span></span></strong><strong><span style="font-family: 'Trebuchet MS'"><span style="font-size: 15px"><span style="color: #e10000"><span style="color: #e10000"><span style="font-family: 'Trebuchet MS'"><strong> can you help?"</strong></span></span></span></span></span></strong></p><p><strong><span style="font-family: 'Trebuchet MS'"><span style="font-size: 15px"><span style="color: #e10000"><span style="color: #e10000"><span style="font-family: 'Trebuchet MS'"><strong>Operator: "Where did you get that number, sir?"</strong></span></span></span></span></span></strong></p><p><strong><span style="font-family: 'Trebuchet MS'"><span style="font-size: 15px"><span style="color: #e10000"><span style="color: #e10000"><span style="font-family: 'Trebuchet MS'"><strong>Customer: "It's on the door of your business."</strong></span></span></span></span></span></strong></p><p><strong><span style="font-family: 'Trebuchet MS'"><span style="font-size: 15px"><span style="color: #e10000"><span style="color: #e10000"><span style="font-family: 'Trebuchet MS'"><strong>Operator: "Sir, those are the hours that we are open."</strong></span></span></span></span></span></strong><strong><span style="font-family: 'Trebuchet MS'"><span style="font-size: 15px"><span style="color: black"><span style="color: black"><span style="font-family: 'Trebuchet MS'"><strong>+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++</strong></span></span></span></span></span></strong><strong><u><span style="font-family: 'Trebuchet MS'"><span style="font-size: 15px"><span style="color: #0000e0"><span style="color: #0000e0"><span style="font-family: 'Trebuchet MS'"><strong>Samsung Electronics</strong></span></span></span></span></span></u></strong><strong><span style="font-family: 'Trebuchet MS'"><span style="font-size: 15px"><span style="color: #0000e0"><span style="color: #0000e0"><span style="font-family: 'Trebuchet MS'"><strong>Caller: "Can you give me the telephone number for Jack?"</strong></span></span></span></span></span></strong><strong><span style="font-family: 'Trebuchet MS'"><span style="font-size: 15px"><span style="color: #0000e0"><span style="color: #0000e0"><span style="font-family: 'Trebuchet MS'"><strong>Operator: "I'm sorry, sir, I don't understand who you are talking about."</strong></span></span></span></span></span></strong><strong><span style="font-family: 'Trebuchet MS'"><span style="font-size: 15px"><span style="color: #0000e0"><span style="color: #0000e0"><span style="font-family: 'Trebuchet MS'"><strong>Caller: "On page 1, section 5, of the user guide it clearly</strong></span></span></span></span></span></strong><strong><span style="font-family: 'Trebuchet MS'"><span style="font-size: 15px"><span style="color: #0000e0"><span style="color: #0000e0"><span style="font-family: 'Trebuchet MS'"><strong>states that I need to unplug the fax machine from the AC wall socket and telephone Jack before</strong></span></span></span></span></span></strong><strong><span style="font-family: 'Trebuchet MS'"><span style="font-size: 15px"><span style="color: #0000e0"><span style="color: #0000e0"><span style="font-family: 'Trebuchet MS'"><strong>cleaning. Now, can you give me the number for Jack?"</strong></span></span></span></span></span></strong><strong><span style="font-family: 'Trebuchet MS'"><span style="font-size: 15px"><span style="color: #0000e0"><span style="color: #0000e0"><span style="font-family: 'Trebuchet MS'"><strong>Operator: "I think it means the telephone plug on the wall."</strong></span></span></span></span></span></strong></p></blockquote><p></p>
[QUOTE="moreluck, post: 235795, member: 1246"] [B][FONT=Trebuchet MS][SIZE=4][COLOR=black][COLOR=black][FONT=Trebuchet MS][B]Actual call center conversations![/B][/FONT][/COLOR][/COLOR][/SIZE][/FONT][/B] [B][FONT=Trebuchet MS][SIZE=4][COLOR=#e10000][COLOR=#e10000][FONT=Trebuchet MS][B]Customer: "I've been calling 700-1000 for two days and can't get[/B][/FONT][/COLOR][/COLOR][/SIZE][/FONT][/B][B][FONT=Trebuchet MS][SIZE=4][COLOR=#e10000][COLOR=#e10000][FONT=Trebuchet MS][B]through[/B][/FONT][/COLOR][/COLOR][/SIZE][/FONT][/B][B][FONT=Trebuchet MS][SIZE=4][COLOR=navy][COLOR=navy][FONT=Trebuchet MS][B],[/B][/FONT][/COLOR][/COLOR][/SIZE][/FONT][/B][B][FONT=Trebuchet MS][SIZE=4][COLOR=#e10000][COLOR=#e10000][FONT=Trebuchet MS][B] can you help?"[/B][/FONT][/COLOR][/COLOR][/SIZE][/FONT][/B] [B][FONT=Trebuchet MS][SIZE=4][COLOR=#e10000][COLOR=#e10000][FONT=Trebuchet MS][B]Operator: "Where did you get that number, sir?"[/B][/FONT][/COLOR][/COLOR][/SIZE][/FONT][/B] [B][FONT=Trebuchet MS][SIZE=4][COLOR=#e10000][COLOR=#e10000][FONT=Trebuchet MS][B]Customer: "It's on the door of your business."[/B][/FONT][/COLOR][/COLOR][/SIZE][/FONT][/B] [B][FONT=Trebuchet MS][SIZE=4][COLOR=#e10000][COLOR=#e10000][FONT=Trebuchet MS][B]Operator: "Sir, those are the hours that we are open."[/B][/FONT][/COLOR][/COLOR][/SIZE][/FONT][/B][B][FONT=Trebuchet MS][SIZE=4][COLOR=black][COLOR=black][FONT=Trebuchet MS][B]+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++[/B][/FONT][/COLOR][/COLOR][/SIZE][/FONT][/B][B][U][FONT=Trebuchet MS][SIZE=4][COLOR=#0000e0][COLOR=#0000e0][FONT=Trebuchet MS][B]Samsung Electronics[/B][/FONT][/COLOR][/COLOR][/SIZE][/FONT][/U][/B][B][FONT=Trebuchet MS][SIZE=4][COLOR=#0000e0][COLOR=#0000e0][FONT=Trebuchet MS][B]Caller: "Can you give me the telephone number for Jack?"[/B][/FONT][/COLOR][/COLOR][/SIZE][/FONT][/B][B][FONT=Trebuchet MS][SIZE=4][COLOR=#0000e0][COLOR=#0000e0][FONT=Trebuchet MS][B]Operator: "I'm sorry, sir, I don't understand who you are talking about."[/B][/FONT][/COLOR][/COLOR][/SIZE][/FONT][/B][B][FONT=Trebuchet MS][SIZE=4][COLOR=#0000e0][COLOR=#0000e0][FONT=Trebuchet MS][B]Caller: "On page 1, section 5, of the user guide it clearly[/B][/FONT][/COLOR][/COLOR][/SIZE][/FONT][/B][B][FONT=Trebuchet MS][SIZE=4][COLOR=#0000e0][COLOR=#0000e0][FONT=Trebuchet MS][B]states that I need to unplug the fax machine from the AC wall socket and telephone Jack before[/B][/FONT][/COLOR][/COLOR][/SIZE][/FONT][/B][B][FONT=Trebuchet MS][SIZE=4][COLOR=#0000e0][COLOR=#0000e0][FONT=Trebuchet MS][B]cleaning. Now, can you give me the number for Jack?"[/B][/FONT][/COLOR][/COLOR][/SIZE][/FONT][/B][B][FONT=Trebuchet MS][SIZE=4][COLOR=#0000e0][COLOR=#0000e0][FONT=Trebuchet MS][B]Operator: "I think it means the telephone plug on the wall."[/B][/FONT][/COLOR][/COLOR][/SIZE][/FONT][/B] [/QUOTE]
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Heard Any Good Ones: Part 2
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