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Message: <blockquote data-quote="moreluck" data-source="post: 522790" data-attributes="member: 1246">HELLO OPERATOR      Actual call center conversations!   Customer: 'I've been calling 700-1000 for two days and can't getthrough; can you help?'Operator: 'Where did you get that number, sir?'Customer: 'It's on the door of your business.'Operator: 'Sir, those are the hours that we are open.'+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++Samsung ElectronicsCaller: 'Can you give me the telephone number for Jack?'Operator: 'I'm sorry, sir, I don't understand who you are talking about.'Caller: 'On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack beforecleaning. Now, can you give me the number for Jack?'Operator: 'I think it means the telephone plug on the wall.'----------------------------------------------------------------------   Directory EnquiriesCaller: 'I'd like the number of the Argo Fish Bar, please'Operator: 'I'm sorry, there's no listing. Are you sure that the spelling is correct?'Caller: 'Well, it used to be called the Bargo Fish Bar but the 'B' fell off.'------------------ ----------------------------------------------------Then there was the caller who asked for a knitwear company in Woven.Operator: 'Woven? Are you sure?'Caller: 'Yes. That's what it says on the label -- Woven in Scotland ...' ----------------------------------------------------------------------On another occasion, a man making heavy breathing sounds from a phone box told a worried operator: 'I haven't got a pen, so I'm steaming up the window to write the number on.'---------------------------------------------------------------------- Tech Support: 'I need you to right-click on the Open Desktop.'Customer: 'OK.'Tech Support: 'Did you get a pop-up menu?'Customer: 'No.'Tech Support: 'OK. Right-Click again. Do you see a pop-up menu?'Customer: 'No.'Tech Support: 'OK, sir. Can you tell me what you have done up until this point?'Customer: 'Sure. You told me to write 'click' and I wrote 'click'.'----------------------------------------------------------------------Tech Support: 'OK. At the bottom left hand side of your screen, can you see the 'OK' button displayed?'Customer: 'Wow! How can you see my screen from there?'----------------------------------------------------------------------   </blockquote>

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