Hello,
I'm not getting any answers from customer service, so I thought I'd post about this and see if anyone here has any information. This parcel was shipped from the UK to San Francisco. It was held for almost a week in the UK. It finally began to travel around the 25th only to be held again on the 27th, this time in Louisville. It hasn't received any new scans since the 27th. I believe it's been lost, but customer service tells me it's waiting to clear customs. I can't seem to get any new updates on it at this time. Does anyone know who to call in this situation because customer service is no help at all? They keep telling me its in the system and will be delivered once it clears customs.
Thanks,
Sam
I'm not getting any answers from customer service, so I thought I'd post about this and see if anyone here has any information. This parcel was shipped from the UK to San Francisco. It was held for almost a week in the UK. It finally began to travel around the 25th only to be held again on the 27th, this time in Louisville. It hasn't received any new scans since the 27th. I believe it's been lost, but customer service tells me it's waiting to clear customs. I can't seem to get any new updates on it at this time. Does anyone know who to call in this situation because customer service is no help at all? They keep telling me its in the system and will be delivered once it clears customs.
Thanks,
Sam